Emma Mcdermott Email & Phone Number

Birmingham, Gb

Birmingham, United Kingdom

Birmingham, United Kingdom

Birmingham

Birmingham, United Kingdom

Using expertise and market knowledge to place the right people in the right jobsManaging my own business with my own client and candidate portfolioUnderstanding both client and candidate needs in order to build valuable, lasting and professional relationshipsBusiness developmentI left this role following my father’s cancer diagnosis in May 2010 and moved to Ireland to help care for him.

Birmingham

Responsible for generating profit by maximising mortgage sales and sale of add on insurance productsReaching and exceeding individual sales performance targets through excellent customer service whilst adhering to internal and external, regulatory, operational, compliance credit and key control systems and proceduresDeveloping and maximising third party relationships in order to retain businessDemonstrating strong planning and organisational skillsWorking effectively both independently and as part of a teamIn 2009 I was one of the top ten salespeople at RBS for mortgage and insurance sales. I consistently exceeded sales targets (150 per cent of target average over 12 months).

Birmingham, United Kingdom

Handle incoming calls from Thomas Cook clients; dealing with queries, providing advice and information on a wide variety of destinationsBook clients’ travel arrangements, liaising with several other departments to co-ordinate flights, accommodation, car hire and attraction tickets in order to provide the client with a complete serviceAssisting in interviewing prospective new Thomas Cook staffMentoring and coaching new members of staff learning to deal with the busy telephone system As one of the top sales people at Thomas Cook, I was lucky enough to be chosen to take part in several educational trips abroad to countries including Florida and Switzerland.