• Designing and Developing dynamic dashboards and reports using Power BI, enabling real-time data visualization and strategic decision-making.• Utilizing SQL to extract, transform, and analyze data from multiple sources, ensuring data accuracy and consistency.• Creating performance Scorecards to track key metrics (KPIs), enhancing team and department accountability.• Collaborating with cross-functional teams to understand business needs and translate them into technical solutions.• Monitoring and analyzing operational performance to highlight opportunities for improvement and growth.

• Monitor and analyze customer activity and prepare relevant reports• Investigate alerts (internal & external) with proper analysis• Conduct effective investigations on customers betting behavior and detect link connections between them• Pro-actively profiling customers based on wagering behaviors• Handling suspicious accounts and events in accordance with company procedures• Assess and escalate cases accordingly to the responsible departments

• Managed Analysis Project which remade the store template based on competitor companies• Ran a specific Project, which helped the instore technologies and fixed the recording problems ofstock of products between site&store• Provided information for customers’ requests• Qualified and helped close sales opportunities• Installed and maintained demos and software on presales equipment

• Assessed and reported students’ progress• Prepared special lessons for each student and maintained on their levels of knowledge