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Emmanuel Suarez is listed as Client Onboarding Specialist @ Esusu at Esusu, a company with 24 employees, based in Iloilo, Western Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Emmanuel Suarez.
Emmanuel Suarez previously worked as Client Onboarding Specialist at Esusu and Customer Support - Loans Servicing | Rent Relief at Esusu. Emmanuel Suarez holds Bachelor Of Arts - Ba, English Language And Literature, General from West Visayas State University.
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I have a Bachelor of Arts in English degree from West Visayas State University, and I am currently a Client Onboarding Specialist at Esusu, a fintech company that helps renters build credit and save money while aiming to bridge the racial wealth gap. My core competencies include customer relationship management, customer service, and communication.In my present role, I help new customers set up their accounts, verify their identities, and enroll in the credit reporting program. I also support and guide customers throughout their journey with Esusu, answering their questions and resolving their issues. I use various tools and platforms like Excel, CRM, and Email Communication to manage and analyze customer data, ensuring accuracy and compliance. I enjoy working with a diverse and collaborative team that is passionate about empowering people to achieve their financial goals. Over the years, I’ve nurtured my skill set through varying fields including but not limited to Financial Services, Banking, Property Management, Client Success, and Telecommunication. I am always eager to learn and apply new skills to improve our processes and outcomes.
Listed skills include Customer Experience, Microsoft Office, Customer Focused Service, Social Media, and 3 others.
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United States
I help new customers set up their accounts, verify their identities, and enroll in the credit reporting program. I also support and guide customers throughout their journey with Esusu, answering their questions and resolving their issues. I use various tools and platforms, such as Excel, CRM, and text messaging, to manage and analyze customer data.
United States
-Primarily manages customer email inquiries related to rent relief, which involves overseeing customer applications, monitoring their status, and guiding their rent relief repayment process.-Supports property managers with rent relief inquiries, which includes onboarding property information and bank details, clarifying their resident’s application.
Philippines
Assisted at least 100+ customers daily by answering questions, responding to inquiries and telephone requests. After my 2nd year, I then took the role of a Relief Assistant Team Lead for almost a year. I mainly handle supervisory calls, process exceptions and find the best solution for complex situations founded on good judgment without deviating from.
Philippines
I started as a regular associate and later on became one of the OJT's (On-The-Job Trainers) whose job is to provide support to our newly-hired employees go through their nesting period before they're released to production. Occasionally, due to service level challenges, I am sometimes pulled back to the production floor to serve as part of the support.
Other employees you can reach at esusu.today. View company contacts for 24 employees →
Florence Adikwu
Colleague at Esusu
Nigeria, Nigeria
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OM
Omer Mukhtar Khan
Colleague at Esusu
Pakistan, Pakistan
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IC
Ildefonso C.
Colleague at Esusu
Cebu, Central Visayas, Philippines, Philippines
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UO
Uchechukwu Obioha
Colleague at Esusu
Germany, Germany
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BT
Bryan Tanduyan
Colleague at Esusu
Philippines, Philippines
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JL
Juan L.
Colleague at Esusu
Bogota, D.C., Capital District, Colombia, Colombia
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KV
Kamille Villanueva-Peralta
Colleague at Esusu
Dumaguete, Central Visayas, Philippines, Philippines
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SR
Sho Rod Tsunoda
Colleague at Esusu
Northern Mindanao, Philippines, Philippines
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WH
William Heard, Mba, Msma
Colleague at Esusu
Cape Elizabeth, Maine, United States, United States
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MV
Miguel Villanueva
Colleague at Esusu
Metro Manila, National Capital Region, Philippines, Philippines
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Quick answers generated from the profile data available on this page.
Emmanuel Suarez works for Esusu.
Emmanuel Suarez is listed as Client Onboarding Specialist @ Esusu at Esusu.
Emmanuel Suarez is based in Iloilo, Western Visayas, Philippines while working with Esusu.
Emmanuel Suarez has worked for Esusu, Realpage, Inc., Clickpay, Self-Employed, and Jp Morgan Chase & Co..
Emmanuel Suarez's colleagues at Esusu include Florence Adikwu, Omer Mukhtar Khan, Ildefonso C., Uchechukwu Obioha, and Bryan Tanduyan.
You can use AeroLeads to view verified contact signals for Emmanuel Suarez at Esusu, including work email, phone, and LinkedIn data when available.
Emmanuel Suarez holds Bachelor Of Arts - Ba, English Language And Literature, General from West Visayas State University.
Emmanuel Suarez is listed with skills including Customer Experience, Microsoft Office, Customer Focused Service, Social Media, Banking, Retail Banking, and Customer Service.
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