Technical Expertise: Diagnose and execute complex engine repairs using specialized tools and procedures, ensuring high-quality service and minimal downtime.Preventative Maintenance: Perform scheduled maintenance to prevent major breakdowns and extend engine life.Issue Escalation: Escalate unresolved issues to specialists or supervisors for prompt and effective resolution.Customer Relations: Develop productive customer relations to ensure prompt attention to needs, enhancing satisfaction and loyalty.Documentation: Complete documentation accurately and timely for proper record-keeping, warranty claims, and quality control.Sales and Service Opportunities: Identify additional sales and service opportunities to contribute to business growth and customer satisfaction.Knowledge Transfer: Coach and develop technicians and apprentices, providing work direction to build a skilled team.Health, Safety, and Environmental Compliance: Adhere to all relevant policies and procedures to promote a safe working environment and compliance with legislation.Responsibilities

Maintenance and implementation

Implementation, supervision, control, repair, installation and commissioning of generator and electrical/mechanical engine, machine or equipment.