Monitoring all ATMs nation wideMonitoring all ATMs using Vynamic View ApplicationSending commands to ATMs using Vynamic View ApplicationUsing Vynamic View Application to check event log on ATMsMonitoring All ATM using Postinor ApplicationSending commands to ATMs using Postinor ApplicationCalling ATM Custodian for ATMs uptimeRemote Support of ATM Field EngineerRemote Support of ATM Branch CustodiansDeploying facial Detection on all ATM nation wide remotely using Vynamic View application

• Answered, evaluated and prioritized incoming telephone and in-person request for assistance from users experiencing problems with hardware, software, networking and other information technology-related technologies.• Hardware installation and maintenance of workstations, networking equipment, and other supporting hardware• Maintained inventory of equipment and supplies(cables, adapters, etc)• Built and installed network cables(structured cabling)• Provided client technical support via email, and other electronic medium.• Configuring software to connect to internet application server• Procuring IT products.• Troubleshooting users problems relating to Operating System issues( windows 7,8 and 10)• Troubleshooting printers • Perform network connectivity, TCP/IP configuration, upgraded MS Office products and internet connectivity.• Troubleshooting and repairing UPS.• Configuring or routers• Configuring and managing wireless land controller• Configuring and managing access points• Configuring switches• Configuring outdoors• WalkieTalkie installation and management• Configuring mac address features on wireless land controller• Collation of the mac addresses of phones, laptops and Personal Computer• Software installations• Cable crimping• Trouble shooting fiber cable issue.• GSM booster management

• Answered, evaluated and prioritized incoming email and direct phone calls from bank ATMs custodians Keystone Banks, Fidelity bank, Unity Banks and Skye Banks.• Resolving ATM rejecting cards• Resolving network problem• Resolving ATM unable to dispense• Resolving ATM restarting continuously • Clearing cash jam• Upgrading ATMs windows from windows XP to windows 7• Training banks custodians on the usage of the SOP• Reinstallation of ATM software where necessary• Preventive Maintenance

• Troubleshooting desktops, laptops and printers• Answered, evaluated and prioritized incoming telephone, email and in-person request for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies.• Hardware installation and maintenance of workstations, server, networking equipment, and other supporting hardware• Maintained inventory of equipment and supplies(cables, adapters, etc)• Researched, learnt, and evaluated new software.• Built and installed network cables(structured cabling)• Provided client technical support via email, and other electronic medium.• Configuring software to connect to internet application server• Procure IT products.• Troubleshooting users problems relating to Operating System issues( WinXP,Vista,7 and 8)• Blackberry phones repair• Perform network connectivity, TCP/IP configuration, upgraded MS Office products and internet connectivity.• Deployed updates, service packs hot fixes, and created group policies.• Troubleshooting and repairing UPS.• Configuring Microsoft outlook2003 or 2007 or 2010 for client to being able to synchronize with Microsoft Exchange2003 or 2008.• Installation and Configuring of Microsoft Server 2012• Installing of Active Directory Directory Services on server 2008 or 2012 and synchronizing computer users.• Managing of servers • Configuring or routers