As a Team lead for the talent management hub for the Golden Heart Foundation, My job description is to Supervise and oversee the execution of operations, Effeciently and successfully share various task amongst my team members, Ensuring that the performance and Goal level of my team was always at its top. However, I am to ensure that the target given to me were met and that all tasks and operations proceeded to give it's optimum results. Currently developing leadership, Mentorship and coaching skills by providing various trainings for my team members for effectiveness in the various task given to them. I also consistently play a role in motivating them and also in tracking their individual progress, to see the areas which each team members needs more assistance and trainings on.

•Supervising all the departments and measuring performance.• Supplementary teaching. •Co-coordinating test, revision and examinations • Setting formative and summative tests and marking scripts. • Working collaboratively with other team members to execute projects the organisation has been commissioned to carry out. •Training and leadership.

Increased sales by 30% and ensured delivery of retail products, goods and services to customers.•Worked with customers to find what they want and created solutions with 97% satisfaction.•Administered information, support, products and services.•Customer service management and prospect development thereby reducing customer complaints by 50%