Emmanuel Alex Email & Phone Number

Australia

Emmanuel is responsible for the optimisation of the Central Program Office Workforce Management function. Emmanuel is currently working with Allianz’s senior Management team to develop a Workforce Management framework, processes and governance that will enable Allianz’s ability to develop an integrated pipeline and supply view. Emmanuel is also leading the.

Australia

Management of the supply and demand function for the Business & Performance Consulting arm of PWC Australia.

• Emmanuel is currently leading a large program of work valued at $2M focused on delivering benefits through the implementation of a new workforce management technology solutions and the re-engineering of existing.
• Delivered a strategic workforce management road map and business case for the delivery of 5 major projects aimed at significantly improving Telstra’s workforce management capability
• Produced a revised skills taxonomy impacting over 1,500 users to enable more precise resource allocation and meet compliance requirements
• Led the requirements gathering for the development of an ITIL based workforce management solutions that integrated with existing workflow and reporting systems
• Improved compliance to the recording of resource information by 60% by directing the improvement of multiple workforce management processesAreas of focus;1. Skills Taxonomy2. Increasing the quality and visibility of.

Sydney

• Emmanuel was responsible for the implementation of both strategic and operational initiatives aimed at ensuring optimal utilisation of a resource pool consisting of over 8,500 full time and contingent staff. This.
• Designed and implemented a SAP based (MRS) workforce management solution to manage the allocation and utilisation of 1,500 resources working on over 2,000 projects
• Increased overall utilisation of resources through the design and implementation of a skills taxonomy to ensure the right person is allocated to the right job at the right time
• Improved the overall efficiency of workforce management processes through the re engineering of demand management, capacity management and resource allocation functions

Sydney

• Emmanuel provided specialist support to various clients in the development of resource solutions and addressing issues with workforce management processes.
• Developed clearly defined plans for the re engineering of resource allocation, capacity management and demand management processes
• Clarified business requirements for the development of technology-based solutions aimed at improving the overall efficiency of workforce management practices
• Provided end-to-end support and acted as an escalation point for all workforce management related issues
• Supported key decision making processes through the articulation of workforce management reporting requirements and metrics

• Emmanuel autonomously led the implementation of key workforce management strategies including the development of a cloud-based time sheeting solution, the improvement of existing processes and the implementation of a.
• Significantly Improved the visibility of resource allocation through the design and development of a cloud based time sheeting solution
• Replaced existing ad-hoc processes with industry standard capacity management, demand management and resource allocation processes
• Aligned workforce management programs of work with business strategy to ensure that key projects address critical issues and realise required business benefits
• Worked closely with change managers to ensure the smooth transition of business process and system changes

• Emmanuel led a team of resource analysts responsible for the allocation of approximately 400 staff working across 250 projects valued at more than $150M. Emmanuel and his team successfully maintained utilisation rates.
• Effectively engaged stakeholders at all levels of the organisation to elicit and negotiate resourcing requirements for the provision of tailored resourcing solutions
• Successfully achieved optimal resource utilisation through the effective and efficient allocation of the appropriately skilled resources
• Consistently pursued service excellence by providing stakeholders with accurate, timely and relevant reporting to enable effective decision making and improve project planning efforts
• Significantly reduced the turn-around time for resource allocations through the continual improvement of key workforce management processes, i.e. demand, and capacity and resource allocation.

Emmanuel was responsible for overseeing the day-to-day project management of commercial fit-out projects that have been recognised for their innovation and high quality in industry publications such as Inside and Indesign. In the capacity of director, Emmanuel took the company from humble beginnings to a strong team of 14 and raised the maturity of the.

Emmanuel worked closely with various Blue Chip and medium enterprises to provide strategic and tactical solutions based on their resourcing requirements. Emmanuel was well respected for his ability to provide holistic and sustainable solutions that added value to his clients beyond immediate resourcing solutions.Successfully forged and managed strong.

• Emmanuel was responsible for managing a team of 60 Technical Services staff delivering IT projects to large clients across various industry sectors. Emmanuel’s success in this role stemmed from his ability to act as a.
• Achieved workforce management targets through successful execution of requirements gathering efforts and management of stakeholder expectations
• Optimised the capability of the workforce through regular performance reviews based on agreed KPI’s and identified areas for improvement that could be address through training
• Provided senior executives with visibility of resource allocations and enabled them to make strategic resourcing decisions and plans
• Supported and monitored project work to ensure that deliverable's were of the highest quality and that customer expectations were always exceeded.

Education record

Graduate Certification, Human Resource Management