• Led the North American distribution center staff members in daily operations, ensuring efficient and accurate receiving, storage, and distribution of goods, resulting in an increase in productivity and a significant reduction in errors.• Fostered strong relationships with 4 staffing agencies, collaborating closely to meet daily staffing requirements, optimize workforce productivity, and enhance operational efficiency.• Organized, coordinated, and facilitated virtual meetings with the Global Director of Logistics to dispense daily updates on business status, fostering effective communication and alignment.• Collaborated seamlessly with UPS, the company's delivery carrier, to ensure timely pickup of B2B and B2C orders, consistently exceeding customer expectations.

• Contributed extensively to retail operations by efficiently executing day-to-day merchandising activities across the distribution network, resulting in increased company productivity.• Served as a key point of contact for multiple departments, collaborating with department supervisors to oversee and coordinate workflow, ensuring seamless operations.• Implemented continuous improvements to workflow processes, resulting in enhanced results and consistently analyzed performance indicators to ensure effective merchandise processing.• Acted as the designated Safety Captain, rigorously enforcing safety policies and actively participating in monthly virtual meetings with safety leaders from other distribution centers to discuss emerging trends.• Maintained a commitment to best practices by closely monitoring and evaluating safety and accident reports, ensuring strict adherence to safety protocols.• Coordinated staff activities to consistently meet and exceed UPH (units per hour) and CPH (cases per hour) goals, driving continuous productivity improvements.

• Oversaw and managed daily operations of a 1.5M sq. ft. distribution facility, catering to the majority of Dollar Tree stores in the Midwest region.• Collaborated with HR personnel to effectively recruit, train, evaluate, and develop associates, ensuring a high-performing team.• Skillfully handled scheduling and coordination of employees, while also overseeing the approval of payroll, ensuring accurate and timely compensation.• Implemented ongoing monitoring and evaluation strategies to assess associate productivity, while actively leading the development of mentorship plans to foster growth and professional development.• Played a key role in establishing and maintaining a safe and productive work environment, strictly adhering to all operational procedures and safety protocols.

• Executed a wide variety of key critical management activities in a high-volume manufacturing and pick-pack-ship fulfillment center for personalized products, ensuring efficient operations and meeting production targets.• Provided valuable assistance and support in the planning and execution of critical peak periods, effectively coordinating multiple departments within the facility on a daily basis.• Demonstrated exceptional organizational skills by performing the scheduling and coordination of daily pickups in close communication with FedEx and UPS, based on accurate project forecasts.• Fostered cross-functional collaboration with different departments, actively contributing to the administration of production budgets, and successfully implementing process improvements to enhance overall efficiency.• Exhibited strong inventory management skills by effectively overseeing the administration of over $6M worth of inventory at two separate facilities, optimizing inventory levels and minimizing costs.