Emmanuel Archila Email & Phone Number

Atlanta, Georgia, United States

🔹 Bridged the gap between product development and customer needs by converting qualitative data into usable and actionable quantitative data. 🔹 Impacted the prioritization of all work handled by the Platform team. Managed highly escalated product requests through the HPCI program. 🔹 Acted as a servant-leader as the Scrum Master for the PE team. 🔹 Created and program managed APIR system that consolidated, tracked, and prioritized all API enhancement requests across the company in a single place.

🔹 Led multiple large projects while ideating new product features and services. 🔹 Created successful strategic investment and product roadmaps that furthered the company’s existing digital business and product strategy. 🔹 Built the 1st cloud based DME integration (HL7), assisted with New Script (XML), and developed a system for parsing HL7 messages for regulatory requirements pertaining to PAMA. 🔹 Completed time and motion studies that quantified the value created by proposed product improvements and leveraged cost of delay calculations to prioritize Product Improvement requests appropriately.

🔹 Coordinated with stateside and offshore resources that ensured interfaces were up and running by monitoring and troubleshooting connectivity of VPNs, SFTPs, and API integrations. 🔹 Served as the subject matter expert of the largest Clinical Interface, Surescripts, and managed all DIRECT cases.

Atlanta Metropolitan Area

🔹 Began career in retail banking and served as a Teller, Teller Manager, Personal Banker, and Sales and Service Specialist. 🔹 Built strong relationships with customers and developed a strong operational skill set that furthered my career beyond retail banking. 🔹 Resolved outstanding differences with cash cross-loads and ATM swaps and was promoted to a role at the corporate office as an ATM Claims Analyst. 🔹 Built strong relationships with peers, contractors, and leadership across teams.

🔹 Drove hospital revenue by obtaining and accurately recording patient demographic and billing information. 🔹 Used various integrations to perform insurance verifications, precertification, and pre-authorizations.

Emba

Education record