• Allocating IT resources efficiently to support business operations.• Overseeing the maintenance and upgrade of IT systems to ensure they run smoothly and efficiently.• Developing and implementing IT strategies aligned with business goals.• Providing high-level support and troubleshooting for complex IT issues.• Create engaging content for various social media platforms.• Run social media advertising campaigns, optimizing targeting and budget allocation.• Analyze social media data to measure campaign performance and identify areas for improvement.• Engaging with followers, responding to comments and messages promptly and professionally.• Creating visuals and graphics for social media posts.

• Built website content and designs using WordPress.• Created and edited website design assets using Adobe Photoshop.• Contributed to team drafts of documents and projects to aid web management.• Supported staff activities to assist web page launches.• Helped cull analytics and qualitative data to assist internal assessments high-impact web pages.• Modified and updated website to improve functionality and user experiences.• Conferred with production, graphic design and web-design personnel to coordinate production of corporate communications materials.

• Maintained close connection with project personnel to quickly identify and resolve problems.• Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.• Identified and acted on opportunities to improve and update software and systems.• Developed and maintained processes and technology roadmap to achieve business objectives.• Managed backup, user account and helpdesk systems.• Provided company users with tech support for IT problems and account maintenance.• Configured and fixed Access Pointers• Installed and configured rack cabling path panel.• Installed and configured computer hardware, software, systems, networks, printers and scanners.• Microsoft Office 365• Basic hardware repairs

• Networked computers to share information using the router.• Used HTML, CSS, and PHP to make simple applications and websites• Created blogs and websites using WordPress• Configured and installed computer networks (i.e., Wi-Fi and LANS).• Assessed error root causes, aiding diagnostic checks and performance investigations.• Helped build tools to improve and automate user experiences.• Prepared engaging presentations, summaries and product briefs to share with team and management.