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Emmanuel Balogun is listed as Banking | Product Manager | Customer Service | Business Administrator | Operations | Service Management | Administration | Management | Client Relations | Financial Relations | Investment | Secretarial | CRM | CSR at Access Bank Plc, a company with 15333 employees, based in Surulere, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Emmanuel Balogun.
Emmanuel Balogun previously worked as Customer Care Officer at Access Bank Plc and Product Manager at Axia Africa. Emmanuel Balogun holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, Second Class Upper Division (2.1) from Tansian University.
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Defining Product Vision and Strategy by establishing a clear vision aligned with business goalsCreating and managing the product roadmap, prioritizing features based on strategic goals. Cross-Functional Collaboration through coordinating with engineering, marketing, and sales teams to ensure product success. Performance Monitoring by evaluating product performance through KPIs and customer feedback for continuous improvement. Conduct Market research to identify customer needs and analyzing competition to inform product decisionsConduct user interviews from time to time.Dedicated and result-driven with more than 7 years of experience in providing exceptional administrative and customer service support across diverse industries. Skilled in active listening, problem-solving, and effectively communicating to build strong working relationship with client and address customer needs. Proficient in handling high pressure situations with poise and professionalism. Works well independently and on a team to achieve organizational goals. Knowledgeable in Microsoft Office including Word, PowerPoint, Excel and Outlook.
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Lagos, Nigeria
- Provide first-level customer support, identified customer needs, and directs them to appropriate departments, ensuring timely resolution. - Consistently maintain a high level of customer satisfaction, with a focus on banking processes and procedures. - Resolve conflicts and manage complaints, achieving a 98% customer issue resolution rate.
Other employees you can reach at accessbankplc.com. View company contacts for 15333 employees →
Adekanmbi Munirah
Colleague at Access Bank PlcNigeria, Nigeria
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SO
Shobogun Olusegun
Colleague at Access Bank PlcNigeria, Nigeria
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OM
Oyeniyi Mojeed
Colleague at Access Bank PlcLagos, Lagos State, Nigeria, Nigeria
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OU
Ogochukwu Umeh
Colleague at Access Bank PlcNigeria, Nigeria
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SK
Sunday1 Kolawole
Colleague at Access Bank PlcNigeria, Nigeria
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AO
Angeliqué Ola, Acib, Dcp
Colleague at Access Bank PlcLagos State, Nigeria, Nigeria
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JM
Joseph Minnow Afful
Colleague at Access Bank PlcCape Coast Metropolitan District, Central Region, Ghana, Ghana
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PF
Precious Falade
Colleague at Access Bank PlcFederal Capital Territory, Nigeria, Nigeria
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GA
Gift Akunebuni - Financial Analyst
Colleague at Access Bank PlcKaduna, Kaduna State, Nigeria, Nigeria
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RP
Rajan Pillay
Colleague at Access Bank PlcMumbai, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Emmanuel Balogun works for Access Bank Plc.
Emmanuel Balogun is listed as Banking | Product Manager | Customer Service | Business Administrator | Operations | Service Management | Administration | Management | Client Relations | Financial Relations | Investment | Secretarial | CRM | CSR at Access Bank Plc.
Emmanuel Balogun is based in Surulere, Lagos State, Nigeria while working with Access Bank Plc.
Emmanuel Balogun has worked for Access Bank Plc and Axia Africa.
Emmanuel Balogun's colleagues at Access Bank Plc include Adekanmbi Munirah, Shobogun Olusegun, Oyeniyi Mojeed, Ogochukwu Umeh, and Sunday1 Kolawole.
You can use AeroLeads to view verified contact signals for Emmanuel Balogun at Access Bank Plc, including work email, phone, and LinkedIn data when available.
Emmanuel Balogun holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, Second Class Upper Division (2.1) from Tansian University.
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