Emmanuel George, Cams, Psm, Pspo Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

Facilitated requirements gathering sessions to elicit business requirements from stakeholders and subject matter experts using JAD and Brainstorming techniques.Contributed to the transition to a paperless practice by implementing an electronic payment review system that was faster, safer, and easier to audit; thereby reducing office overhead cost by 10%Partnered with developers to automate manual processes, thereby eliminating redundant processes, saving time and money while decreasing errors.Contributed to the execution of system testing, User Accepting Tests (UAT), User Signoffs, validations, Production Cutover Planning, and go-live readiness activities to achieve 98% pass rate for test case.Logged defects and re-tested to ensure all outstanding issues are resolved.Reviewed, updated, and maintained the team’s SOPs on an annual basis.Managed the re-evaluation and re-engineering of the internal policy and procedure required to identify and mitigate the use of the bank's platform for the receipt of fraudulent payments.Processed outward and inward telegraphic foreign currency transactions via the SWIFT platform, ensuring accuracy and preventing loss of funds for both the Client and the bank.Prepared and rendered regulatory reports, timely and accurately and ensured compliance with all audit requirements, thereby avoiding regulatory sanctions for the bank.Prepared amendments, recalls, tracers and compliance related messages to correspondent and beneficiary banks. Relaying appropriate feedback to Clients.Identified and plugged income leakage gaps which resulted in a 12% increase in profit for the departmentEnsured proper reconciliation of in-house accounts and offshore correspondent accounts for Foreign Currency payments.Maintained an OPR score of 97% while working as the department's reconciliation officer.Was a part of the bank’s strategy team (Project Beyond Corvus) saddled with the responsibility to organize and map out the bank’s strategy.