Client management Maintain existing business and client relationships. Increase customer spend by identifying sell opportunities Prospecting and new business development Attend industry events to keep up with new trends Project management which incorporates the client and laboratories involvedMarketing Sales activities Present world class service and solutions to clientsPest control management

Hygiene Inspections at client sitesMicrobiological sampling for clients Provide training to clients Attend to customer complaints Correlation and interpretation of test results to clientsProvide professional advice to clients Assist clients with non-conformance investigation Collection and delivery of samples to the laboratory Environmental Monitoring sampling Ensure GLP and GMP are followed for client samplesCompletion of sample submission formsDrawing up and following up on sampling, collection and delivery scheduleGenerating quotations for clients Structural Pest control (Integrated Pest Management) FumigationDetermining kind of treatment required to eliminate pestsAdvising customers on the kind of treatment required to eliminate identified pestInspecting customer’s premises to identify pest problemsTake the required measurement of the area in need of treatmentCalculate the cost of services rendered to clientsUse different pest control methods such as setting of traps or baits to remove or kill pestApply pesticides safely in the building and the surrounding environmentRecord keeping of chemicals used

Hygiene auditsSample collection Swab testing Water sampling Product samplingMedia preparation Sample preparation and processing Pathogen enrichment Microorganism identification and Isolation. Results interpretation Sample registration

Media preparation Quality control of mediaResponsible for the flow of the LaboratoryMicroorganism isolation and identificationMaintain records related to work Stock control and stock rotationPurchasing of Lab stockFollowing SANAS accredited procedures in line with the ISO 17025

Media PreparationWashing and Cleaning of Laboratory EquipmentEquipment VerificationTest Samples (Food, Water, Swabs)Reading Sample PlatesAdditional Responsibilities:Verification of equipment Quality control of mediumSupplementary testingMedia stock controlLab consumable stock takeReading and interpreting test results for percentageKnowledge and identifying non-conforming workQualityAdhere to quality system proceduresIdentify possible system proceduresIdentify possible non-conformancesSeek opportunities for improvement in testing and quality activitiesActive participation with regards testing troubleshooting

Preparation of mediaAssisting students during practical’sBrewing of beer and wine production