• Got the AEDC light connected back in the third week of me resuming management, after I paid the initial sum of ₦500,000 and then signed an agreement with AEDC Kubwa Area Office to be paying at least ₦500,000 on a monthly basis until the total bill of ₦2.3million was cleared in 5 months.• Maintained accurate financial records and documentation in compliance with organisational policies and regulatory requirements.• Achieved 100% compliance from staff as regards adherence to organizations policies & procedures.• Attained 80% customer’s satisfaction on promptness in meeting their needs and the provision of quality & efficient service delivery.• Increased sales by 70% compared to what I met when I took over the management of the business venture. The hotel was making less than 2 million Naira monthly in revenue but after I began managing the business sales improved to over 4 million naira on a monthly basis.• Carried out renovation of the Front Office & Bar Areas, and the entire Hotel Rooms and Walkways within the first 3 months of taking over management of the Hotel. Also carried out major electrical project within the compound and in rooms that needed attention. Got abandoned equipment’s repaired and put to good use.• Organized Weekly Staff Meeting & Training Sessions (every Monday) to enhance staff commitment and productivity.• Managed human resource needs such as recruitment & staffing, oversaw contract administrations, and reviewed staff and staffing needs.

• Achieved renovation of the entire Hotel Rooms and Suites within the first 2 months of taking over management of the Hotel.• Interfaced with different government departments and agencies as regards bills/revenue payments.• Developed and implemented policies, procedures, and guidelines related to administrative and financial management.

• Oversaw day-to-day administrative tasks, including but not limited to managing office supplies, handling correspondence, and maintaining filing systems. Ensured confidentiality and security of official & staff documents.• Revamped correspondence system, decreasing the communication gaps by 50%.• Managed travel arrangements and accommodations for staff and visitors.• Liaised with the landlord of the property and other operational contacts such as vendors, internet and telecommunications provider, security provider, courier services, and other utilities providers to keep the office fully functional. Reduced supplies cost by 20%.

• Supported in budget preparation and monitoring, including tracking expenses, analysing variances, and preparing financial reports. • Managed a cross-functional team of 6 in 3 locations and oversaw Business Development duties from February 2017 - December 2017, conserving about ₦1,120,000.00 being the estimated salary of the Business Development Manager (BDM) for 8 months.• Monitored the renovation of the entire office building (7 Bedroom Duplex) within 5 days. • Monitored daily the usage of office consumables and also carried out procurement/purchases of same when the reorder level was reached. • Managed office fleet of cars, tracked the usage of official vehicles and fuel consumption via the logbook that was maintained.

• Coordinated sales and marketing activities leading to 80% increase in revenue generation.• Forged a strong professional relationship with existing and prospective clients leading to 90% patronage, thereby increasing sales.• Directed a team of 16 who were 100% committed to the growth of the organization.

• Coordinated the entire business operations during night shift in all departments of the firm including the nightclub.• Organized workflow and generated daily report in the hospitality organization.• Resolved client’s requests within 5 minutes leading to 100% guest satisfaction.

• Performed filling of official documents, maintained calendars and schedules, and attended to incoming and outgoing correspondence.

• Generated sales from walk-in customers and initiated sales conversation with window shoppers.• Attended to customers in less than 6 minutes, was friendly and courteous in interaction and kept my work space neat & clean.