Taking responsibility for the efficient provisioning, maintenance, operation, and high availability of the company’s VM and hardware infrastructure, and storage resources ensuring that the OS, hardware and software of the organisation's applications and resources are secure and adheres to the group’s standards, policies, and procedures.

• Led a team of 4 that ensured the secured integration of information technology (IT) into healthcare solutions, orchestrated the implementation of platform, data, application, and infrastructure security upon migrating to Azure cloud services, and provided threat and vulnerability reports to leadership and for audit purposes.Achievements: • Optimized patient data protection from unauthorized access and data loss.• Detected and remediated man-in-the-middle attack.• Increased the efficiency and turnaround time of the facility by 57% and reduced the cost of manual overhead on operations.• Removed shadow IT, and inadvertent access to the organization’s resources.

In the IT infrastructure team that managed the system administration of 500 users and ensured 99.99% availability of the organization’s VM and hardware infrastructure, hosted email services, storage area network (SAN), and Microsoft Active Directory. Prepared incident and threat assessment reports that documented security threats and alerts to leadership.Achievements:• Reduced the cost of server drive overhead and met 90% SLA of user support and requirement.• Contributed to the implementation of internal IT security policies with 100% compliance in the company.• Managed the patches of 325 virtual machines, and 60 physical servers using windows server update services (WSUS) and proxy server which mitigated ransomware attacks on the network by 97%.• Joined endpoints to the domain and implemented enterprise endpoint security solutions which reduced spamming, malware, spyware, and adware by almost 100%.

Provided IT support to clients with internet, network-related issues, and system connectivity, and provided training for new employees in the unit.