• Establish strong business relationships with MTOs, largest key mobile money agents/merchants and constantly implement changes through product/ service innovation to retain and preserve the relationship, increase revenues and prevent attrition.• Work closely with branch teams and business units to develop new opportunities and generate revenue from the sale of mobile money products and services to business customers and prospects of the bank. • Provide friendly and efficient service to clients ensuring timely response to all queries and post sales activities that deliver the promised solutions in a professional manner.• Support training efforts as new processes and systems are implemented in liaison with HR to ensure company employees are trained on proper use and troubleshooting techniques.

Mobile Money Portfolio Management, Product design and implementation of digital financial services, New client Prospecting.

Branch Portfolio Management, Business Development, Client Relationship Management, Client Transaction processing.

Analyzing and Reporting on product performance on a weekly basis, Analyzing our competitors products and reporting on possible ways improving and implementing in the Bank, Preparing budget for Personal Banks Team