Emmanuel Dones Email & Phone Number

Lakeland, Florida Area

Tampa/St. Petersburg, Florida Area

• Cold call prospective businesses and clients in the area to create demand for respective products
• Negotiate agreements/contracts and keep records of sales and data
• Remain in frequent contact with clients and businesses to understand their needs
• Assist in youth development efforts to strengthen community engagement and build relationships
• Provide professional assistance to game day staff to ensure a smooth game day experience
• Respond to customer feedback and resolve issues aiming to customer contentment and preserving the company’s image and credibility

Frisco, Texas

• Perform all tasks involved in field preparation for FC Dallas and Toyota Stadium events. Which includes but is not limited to goals, flags, benches, and painting of fields
• Responsible for maintaining fields, mowing, fertilizing, trimming, and keeping all fields clean
• Collaborate with multiple employees in order to work effectively as a team to get tasks completed
• Set up and break down necessary items for game day operations such as video boards and banners
• Effectively eliminate all potential hazardous or dangerous obstacles that could obstruct the play of game, this includes but is not limited to all trash, divots, screws, glass, deep holes, etc.

Estero, Florida

• Responsible for assisting the Food and Beverage department in day to day operations to increase restaurant efficiency
• Collaborate with team members on banquets, event set up, and assist with the bar in order to get the job done quickly
• Conduct customer service by listening to the guests needs and requests to increase guest satisfaction
• Resolve conflict through effective professional communication by providing options or alternative meal choices or more information
• Handle multiple tasks and responsibilities including event set up and advice on how to fix a problem within Food and Beverage and other departments

Saint Petersburg, Florida

• Organize breakfast, lunch, and dinner operations and execute them effectively to increase work productivity
• Able to work a flexible schedule including holidays and weekends, understand that holidays and weekends are busy days in the hotel industry
• Give off a dynamic and confident personality to properly do the job, this helps with effectively communicating with my fellow team members and manager
• Inhibit professionalism, the biggest thing I learned throughout my years working for the Hilton industry

Bachelor’S Degree, Sociology Minor In Management, Senior

High School, Pinellas County Center For The Arts (Pcca), 9Th-12Th

Activities and Societies: Captain of the Gibbs High School Men's Soccer Team