Emmanuel Ebenezer Paul Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

The primary focus to service Enterprise and Strategic Growth Customers in the JPAC region. Instrumental in leading Sitecore to an unprecedented level of customer success and to scale for growth, expansion, and lifetime value within a portfolio of top tier customer accounts. As the post-sales Account Owner, Trusted Advisor, and Customer Advocate, driving.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Focus on building relationships with the key stakeholders and to become the voice of customers to bring right level of focus to their needs and help remove the roadblocks from the path to their success. We aim to act as a trusted advisor to the CXOs and counsel them on future IT Strategies and Product Roadmap; While driving KPI driven Success Plans and.

Kuala Lumpur, Malaysia

The primary focus of the Digital Development team is to generate demand for Oracle Cloud solutions. Continuous engagement with Marketing, Sales on proactive Campaign Initiatives.Act as the first contact for prospects of Oracle marketing campaigns. Qualifies Oracle prospects and produce quality cloud opportunities for the Oracle Sales Force. Work closely.

Bengaluru Area, India

• As the primary hub of customer interactions, the Inbound Business Development Team is the strategic nerve center of modern customer experience. Provide a seamless experience to customers across varied environments with.
• Oversee smooth and efficient day-to-operations of team and managing the inbound traffic and channels.
• Manage the team resource planning/scheduling, attendance & leave forecast and effective utilization of resources.
• Work closely with stake holders from all levels of the organization to understand strategic goals and being receptive to new directions and supportive to management initiatives.
• Convey good business practices and ethics to the team and impart the tactical plans that are in line with management’s strategic directions.
• Motivate, train and align the team to ensure management’s business objectives and SLA’s are met.

Bengaluru Area, India

The charter of the Inbound Business Development - Customer Interaction team is to generate quality pipeline for all product lines from various Inbound sources, either from Inbound interactions & Marketing activities such as events and/or online demand marketing campaigns.Responsible for the identification of relevant new business opportunities and design.

Bengaluru Area, India

The charter of the Demand Generation's team in Market Development's is to generate pipeline for all Product lines from Marketing activities such as events and/or online demand marketing campaigns.Responsible for the identification of relevant new business opportunities and design "go-to-market" plan to deliver measurable and significant.

Bangalore

Effectively managing SMB / Large Corporate Segment customer post-sales support activities throughout the Customer’s Lifecycle, from booking of the order to the delivery of Hardware. Handling executive escalations and ensuring CSAT.Coordinate with Support, Sales & various other teams to ensure the smooth delivery of orders by handling/resolving the MWD.

Bangalore

Worked for a Major clients in the United Kingdom.Auditing/Validating the data for supplier utilization. Data Analysis and reporting enabling the team leaders in supplier utilization and to identify the area of improvement for the handlers to work on them. Derive the level of dissatisfaction for the vendors.