Project management in a bilingual French-German environment (> 300 users):• Electronic document management application based on Alfresco• Digitization chain for incoming mail• Business needs, planning, architecture, implementation, production

Business Strategy• Definition of Business strategy• Organization consulting• Change management• Introduction of agility in the enterpriseDigital Transformation• Establishment of the digital strategy• Support of the digital transformation• Process optimizationInnovation• Realization of the technological watch• Establishment of a technological roadmap• Management of innovation projects• Realization of Proof of ConceptsProject Management• Management of software development projects (agile and waterfall)• Management of ERP deployment• Development of decision-making dashboards• Preparation for ISO 9001 and 27001 certifications

Introduction of a system allowing the measurement of the strategic objectives :• Operational performance management• Development of Market Intelligence• Concurrency and competitiveness analysis• Analysis and development of growth opportunities• Process monitoring and optimizationMy achievements :• Automated performance reports to measure the profitability of the diverse activities• Setup of a solution for detailed analysis of the support activities• Development of a concept to measure the cost price by service• Elaboration of a dashboard for the board of directors

Management of a department with 17 members in charge of the following activities :• Account management, customer follow-up and customized service• Contract negotiations and portfolio management• Management of all the business processes (requests, offers, orders, invoices, litigation)• Product and project management• Requirements analysis and specifications writing• Customer support on applications and systems by a Service CenterMy achievements :• Sales and contract negotiations with the customers• Integration of the business processes in an ERP• Implementation of reporting tools to ensure financial and budgetary monitoring• Application of ITIL Best Practices by the Service Center• Implementation of continual improvement process involving all employees• ISO 9001:2015 et ISO 27001:2013 certifications

Animation of a team with 2 software architects in charge of the following activities :• Technology oversight and definition of the architecture standards• Definition of development standards• Development of a Java framework• Development and deployment of interfaces with external systems et platformsMy achievements :• Implementation of an SOA architecture• Integration with the federal data exchange platform (SEDEX)• Management of business-to-business (B2B) integration projects

Management of a department with 40 developers and business analysts in charge of the following activities :• Development, maintenance and evolution of Java applications for social insurance offices• Deployment and migration of applications to the customersMy achievements :• Implementation of a capacity planning process• Introduction of SCRUM• Building of a software architecture transverse cell

Management of a department with 12 members in charge of the development of applications for the following sectors :• Pension insurance• Disability insurance• Family allowances• Building insuranceMy achievements :• Implementation of a Web development architecture based on the Java technology• Successful evolution of the development team from RPG programming to the Java technology• Management of the Y2K project• Development of a Java application for Family allowances• Set up of a helpdesk