● Vulnerability Management with Nessus - Ensure computers aremeeting security requirements, Patch computers of Vulnerabilities.● Tableau - Check Current Security Score, Check Most Risky Hosts, &Current Applications causing the security score to rise.● RingCentral - Setup and adjust accounts as a Admin, TroubleshootVOIP application, Configures telephone system settings and deploysdesk phones● Demantra - Add/remove users from groups Unlock/lock and resetpasswords for accounts, Account creation.● SAP - Unlock/lock and reset passwords for user’s, Create admin guidesfor SAP, Create SAP overview guides , Train users on SAP usage● ManageEngine - Remote into workstations Install, maintain, upgrade,patch, and configure software, Manage Mobile Devices● Supports commonly used enterprise applications - Microsoft Oce365 applications, Adobe, browsers, etc.● Oracle E-Business Suite - Unlock/lock and reset passwords● Okta - to reset MFA, unlock accounts, and reset password● Active Directory - to unlock accounts, reset passwords, Add SecurityGroup memberships● Exchange Admin Server to create/delete email accounts, distributionlists, and shared mailboxes● ServiceNow - Create and analyze tickets/ Run Reports, Work on tasksCreate and publish knowledge base articles, Manage Major Incidents asMajor Incident Manager● Oce 365 Admin to determine oce licensing for users● Monday.com - Work on tasks related to on-going projects and trackthem in● SharePoint as Admin● Train new Support Analysts● Troubleshoot Directors & above Computers● Support and conference room A/V technologies, such as Cisco RoomKits and Teams Room equipment, & SIP-based phone systems