Emmanuel Gibson Email and Phone Number

Help transition the IT division as the company moved into a new building. We set up workstations for the employees at the new office & helped the first week with assistance & troubleshooting issues with monitors.

Worked for SC Johnson installing new laptops for their employees using Microsoft Azure and Intune. Also set up monitors for the employees as part of white glove service.

Position was contract job

1. The ability to create and restore images on Point Of Service devices using Ghost. 2. Repairing POS registers and servers. 3. Maintaining store's servers using SQL server. 4. Customer Service and the ability to support Level 1 help desk service. 5. Basic Troubleshooting on DVR to help archive data. 6. Maintaining LAN/WAN Network for the company.

Deployed multiple images using ImageX & Ghost.Built & maintained multiple machines with Windows Server 2008 R2.Used Microsoft Outlook in professional setting. Install & operated on multiple Virtual machines using VMWare.Participated in training session on Microsoft Windows 7 & new features in Microsoft Word.Joined 2 Host machines on a private server.

Participated in LAN/WAN network planning activities.Coordinated LAN/WAN network implementation projects; maintain project control plan; and report project progress to management.Perform and coordinated cable installations.Built Operating System with only Open Source programs.Installed wireless network equipment.Performed configuration and defined parameters for installation and testing of LAN/WAN routers, and switches.Used computers, monitoring and testing equipment to determine LAN/ WAN network component performance; take corrective action to improve network performance; and prepare equipment procurement specifications.Assisted in the maintenance of local area networks.Analyzed and diagnosed operating problems.