Emmanuel Kumar Email & Phone Number

Hyderabad Area, India

Overseeing the MahaJesus.com web portal for the Indian Internet seeker who wants to know more about the TRUTH. Managing all the portal related activities, which includes articles, blogs, videos, events and other resources related to the web portal. Taking care of the various promotional activities across the country. Training mentors in various parts of India, also motivating youths to be part of this online movement. MahaJesus.com offers a FREE online course through which the online seekers gets to interact with a personal e-coach in this journey about the person, life and work of Jesus Christ. MahaJesus Online course will be a perfect context for one to discover the truth about Jesus in his/her Quest for the Truth.

Hyderabad Area, India

Analyze the business unit’s activities and document current processes. Develop key metrics to measure the business and improve operating processes. Investigate and identify process performance drivers and root causes of process inefficiencies; correct or develop new processes, as appropriate in order to achieve improved performance. Systematically break down complex issues into manageable parts. Present findings and work with the Business Unit Leader and other key stakeholders to frame tactical and strategic goals.

Hyderabad Area, India

Heading the customer care department with 87 executives, 5 Team Leaders & 5 Asst. Managers.Overseeing the daily operations of all the departments (Non Commercial Transitions, Customer Relationship Management, E-mail Unit, Regional SPOCs & SEBI), and ensure the daily SLA are met and all the process run efficiently by coordinating with other department to ensure deadlines are met and all jobs are completed. Budgeting: This responsibility include overseeing departmental budgets, to ensure the expenditures stay within budget for each department in the organization. Policies and Procedures: These responsibilities include establishing the policies and procedures are maintained and also consistency in the workplace. To ensure all internal audit and compliance requirements are met.Carrying out appraisals for all the associates & AMs on half yearly and annual basis, based on their quality, productivity and extra initiatives.

Hyderabad Area, India

Worked as Asst. Manager with HSBC life insurance dept. has end to end experiance of UK Life Insurance and Life Underwriting.

Taking care of the team in terms of work allocation, meeting SLA, support, reports...

Was responsible in taking care of the Branch activities, updation of course material, checking franchise branches and make sure that they are on par guidelines set by the Head Office.

IT

M. Th, Master In Bible Theology

Diploma, Software Technology And Systems Management

WORKSHOPES ATTENDED: Leading and Managing People Effectively I & II: Workshop on various tools of managing a team effectively. Listen.

B.Sc, Maths, Electronics, Physics

B.Sc Maths, Mathematics And Computer Science