Mercy Corp’s AgriFin program leverages digital technology to develop digital products and services to empower smallholder farmers to increase their resilience, productivity, and incomes.--------------------------------------------------------------------------------------------------I lead country operations and spearhead the development and roll out of digital solutions for smallholder farmers in partnership with program partners (banks, micro-finance institutions, insurance companies, mobile network operators, agri-business and tech start –ups) in Kenya, Tanzania, Zambia, Ethiopia, and Nigeria. Highlights:o Spearheading the development and implementation of digital solutions, achieving enhanced productivity and income for smallholder farmers across Kenya, Tanzania, Zambia, Ethiopia, and Nigeria.o Establishing a transformative partnership with the Ethiopia Agricultural Agency to launch a data hub, delivering data-driven agricultural solutions to enhance smallholder farm operations.o Facilitating comprehensive virtual training for digital agents, significantly improving registration and geotagging processes across vital agricultural value chains.o Supporting the integration of the CropIn SmartFarm platform with the Agricultural Transformation Agency, generating actionable, real-time insights on farmer production clusters.o Spearheading the development and implementation of a robust data governance framework, enhancing data quality and compliance with international regulations across multiple African countries.o Leading strategic partnerships and digital solution rollouts that support smallholder farmers, ensuring that digital technologies meet stringent privacy and security standards.o Initiating and leading a collaboration with Safaricom DigiFarm and the Kenya Agricultural and Livestock Research Organization, resulting in a 70% yield increase for 30,000 farmers through precision agriculture techniques.

Mercy Corp’s AgriFin program leverages digital technology to develop digital products and services to empower smallholder farmers to increase their resilience, productivity, and incomes.--------------------------------------------------------------------------------------------------As the Technology Data Decisioning Manager, I led the development, testing, and deployment of digital solutions for smallholder farmers in Kenya, Tanzania, and Zambia, and held accountability for establishing and managing relations with partners. Highlights:o Supported the development of the AgriPay platform in Zambia, piloting human-centered design, product specification, and the design and roll out of the platform that garnered 50% uptake with 3500 active users.o Formulated data sharing policies and protocols, and brought together DigiFarm partners that included FarmDrive, iProcure, Arifu, Georgetown University, and Mercy Corps AgriFin program.o Developed partnerships with, and on boarded 10 new partners including iShamba, Pula, Acre for Insurance, Soil Cares and CropIn to design and scale up digital solutions for smallholder farmers.o Facilitated the roll out of the CropIn mobile App, and trained DigiFarm extension officers/DigiFarm Village Advisors (DVA) on farmer registration, DVA activity tracking, and activity-based incentive payment through the App.o Authored case studies on DigiFarm (digital platform for farmers), Don’t Lose the Plot (a reality TV ‘edutainment’ series that engages the youth to see farming as a business using digital media and tools), Digital Input Credit (a synthesis of learnings from DigiFarm and FtMA Loan Pilots), and Data Strategies for Agricultural Organizations Serving Smallholder Farmers.o Represented AgriFin at stakeholder workshops and events and facilitated an annual learning event on Machine Learning and Data Analytics as event speaker and presenter.

Mercy Corp’s AgriFin program leverages digital technology to develop digital products and services to empower smallholder farmers to increase their resilience, productivity, and incomes.--------------------------------------------------------------------------------------------------My role as the Technology Product Manager involved partner engagement, development and deployment of digitally enabled products and services to accelerate financial inclusion of smallholder farmers in Kenya, Tanzania, and Zambia.Highlights:o Led the strategic development and rollout of digital solutions that significantly improved productivity and income for smallholder farmers across Kenya, Tanzania, Zambia, Ethiopia, and Nigeria.o Established a transformative partnership with the Ethiopia Agricultural Agency, creating a data hub that delivered advanced, data-driven agricultural solutions to enhance farm operations.o Facilitated comprehensive virtual training for digital agents, markedly enhancing the registration and geotagging processes across essential agricultural value chains.o Supported the integration of the CropIn SmartFarm platform with the Agricultural Transformation Agency, generating actionable, real-time insights on farmer production clusters.o Spearheaded the development and implementation of a robust data governance framework, significantly enhancing data quality and compliance with international data protection regulations.o Led strategic partnerships and digital solution deployments that bolstered smallholder farmers' operations, ensuring compliance with stringent privacy and security standards.o Initiated and directed a collaboration with Safaricom DigiFarm and the Kenya Agricultural and Livestock Research Organization, achieving a 70% increase in yields for 30,000 farmers through precision agriculture techniques.

Airtel Africa is a leading provider of telecommunications and mobile money services in 17 countries across Africa.--------------------------------------------------------------------------------------------------I provided strategic leadership on the product development and roll out strategy for the MFS portfolio in Africa.Highlights:o Launched Airtel credit services across 17 African countries, generating multi-million dollar annual revenues.o Developed and rolled out Airtel Insurance in seven African countries, capturing millions of customers and generating million-dollar revenues.o Introduced the Airtel direct carrier billing strategy that enabled payment for mobile Apps using airtime and mobile money.o Directed the product development team in designing and deploying Near Field Communication on Airtel Money across six African countries.o Initiated international airtime transfers in five countries and Siliza Power in Zambia (a credit facility that enabled purchasing of power tokens).o Speaker at the 2015 Comprehensive Micro Insurance Africa Summit.

Airtel Africa is a leading provider of telecommunications and mobile money services in 17 countries across Africa.--------------------------------------------------------------------------------------------------I held accountability for the development and growth of mobile and digital inclusion products.Highlights:o Developed Airtel mHealth, mFarmer, mEducation, and mobile insurance strategies and solutions.o Rolled out the Bill & Melinda Gates Foundation-funded mHealth tips across 15 African countries.o Successfully secured funding to implement mFarmer projects and partnered with GSMA to launch Airtel Kilimo- an agricultural value-added service that provided tailored information about crops, market process, and the weather to farmers through a mobile phone.o Spearheaded the launch of mFarmer in Kenya and Malawi and the onboarding of farmers to the platform.o Deployed Doc/Vet-On-Call solution in Malawi, bulk SMS in Tanzania, and on boarded wireless application service providers in six African countries.

Safaricom is a telecommunications company and market leader in integrated telecommunications services including mobile and fixed voice, short messaging service, data, internet, and M-PESA (mobile money service).--------------------------------------------------------------------------------------------------I directed the development and launch of e-Learning and digital strategies and solutions to scale digital inclusion and drive growth. Additionally, I managed one staff and multi-million dollar budgets.Highlights:o Managed the rollout of Safaricom’s Fiber@Home, Wi-Fi, and Wi-Fi dongle services, which resulted in a 30% increase in data usage and generated billions of shillings in revenue for the 2011-2012 fiscal year.o Collaborated with two leading media houses to design and deploy a pioneering Remote Broadcasting solution over fiber, enhancing media delivery and accessibility.o Formulated and executed a strategy for Fiber to the Home (FTTH) deployment, significantly improving broadband access and customer satisfaction.o Oversaw the design and launch of an e-Learning platform at a local children’s home in Nairobi, providing educational resources and support to underprivileged children.

Safaricom is a telecommunications company and market leader in integrated telecommunications services including mobile and fixed voice, short messaging service, data, internet, and M-PESA (mobile money service).--------------------------------------------------------------------------------------------------As the VAS Manager, I managed the development and improvement of services, defining VAS strategy and roadmap, leading launch of services and coordinating post-launch reviews to monitor uptake.Highlights:o Introduced streaming services on mobile and the Safaricom Brand Ambassadors Program that involved recruiting the youth to promote new products and services.o Managed the development and strategic enhancement of Value-Added Services (VAS), defining the VAS roadmap and overseeing the launch of innovative services.o Introduced mobile streaming services and initiated the Safaricom Brand Ambassadors Program, recruiting youth to promote new products and services effectively.o Collaborated with Strathmore University to develop and launch the Safaricom Innovation Community Website, fostering a platform for tech innovation and community engagement.o Drove the growth of key VAS products, such as skiza tunes and hallo doctor, enhancing service offerings and customer engagement.o Led content strategy and the launch of Digital Villages, ICT centers that facilitated access to government services in rural areas, significantly reducing the digital divide.o Implemented cross-selling strategies for 3G products at Digital Villages, generating additional revenue streams and increasing product penetration.

Airtel Kenya was formerly known as Zain before being acquired by Airtel in 2010.--------------------------------------------------------------------------------------------------I was accountable for product design and delivery roadmap for core products and devices.Highlights:o Introduced a new pre and post-paid billing system.o Led development and launch of data bundles, Ziki Zain’s ring back tone, Vuka +, and Club 20, generating multi-million dollar revenues.o Coordinated the testing and launch of corporate and SME tariffs.o Spearheaded the successful integration and implementation of DSTV Mobile for Zain Kenya.

Celtel was a telecommunications company that operated in several African countries, which merged with Celtel’s parent company MTC Group in 2007 and adopted the name Zain.--------------------------------------------------------------------------------------------------I provided technical direction in the development and enhancement of technical risk frameworks, processes and systems.Highlights:o Provided technical leadership in the development and enhancement of risk management frameworks, processes, and systems, ensuring robust security measures across all platforms.o Played a key role in the strategic team that developed, tested, and successfully launched ZAIN Kenya’s Mobile Money Service (ZAP), pioneering mobile financial services in the region.o Implemented rigorous monitoring protocols to detect and prevent roaming fraud, significantly reducing potential revenue losses.o Enhanced platform security by implementing User Access Control for ZAP, mitigating risks associated with unauthorized access and fraudulent activities.o Acted as Senior Fraud Analyst for ZAP, overseeing dealer allocations, transactions, and commissions to ensure compliance and integrity in financial dealings.