Passionate software developer with expertise in Android and web development, backed by Google and Microsoft certifications. Skilled in Kotlin, Java, PHP, and Flutter, with a solid foundation in management and computing. Successfully designed and deployed multipurpose web applications, adept at debugging and training end-users. Experience in customer service, excelling in product explanation, troubleshooting, and sales support. Contributed to system installation, configuration, and software development during national service. Proven ability to work independently and collaboratively, delivering high-quality results. Volunteer experience in teaching and church communication and technology teams. Known for strong interpersonal skills and client-oriented approach. Looking to leverage technical skills and diverse experience to drive innovation and excellence in software development.Passionate software engineer specializing in full-stack development with expertise in JavaScript, PHP, CSS, and React Native. Currently, at KADD Solutions, I design versatile web applications tailored to meet diverse customer needs, adeptly reviewing and resolving bugs to ensure seamless user experiences. With a background at Surfline Communications, I honed my customer-centric approach, managing accounts for over 50 clients, offering personalized data management solutions, and troubleshooting device issues with exceptional clarity. Proficient in product demonstration and sales, I excel in addressing customer needs and ensuring satisfaction. My experience includes creating efficient tracking systems, such as Excel reconciliation tables, to optimize inventory and sales management. Eager to leverage my technical skills and customer-oriented mindset to drive innovation and deliver impactful solutions in software engineering roles.
Kadd Solution
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Software EngineerKadd Solution Jan 2024 - PresentAccra, Greater Accra Region, GhanaSpearheaded the design and development of multipurpose web applications, enhancing user engagement and satisfaction.Implemented rigorous bug review and debugging protocols, resulting in a 20% reduction in application errors and enhancing overall performance.Conducted comprehensive end-user training sessions, empowering users to maximize application functionalities and streamline workflows effectively.Collaborated closely with cross-functional teams to identify user requirements and refine application features, ensuring alignment with organizational objectives.
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Customer Service RepresentativeSurfline Communications Sep 2021 - Dec 2022Accra, Greater Accra Region, GhanaManaged a diverse portfolio of 50+ customers, providing personalized updates and recommendations on data usage and package optimization, leading to a 15% increase in customer satisfaction ratings.Leveraged in-depth knowledge of internet technologies to provide exceptional troubleshooting support, resolving customer device issues promptly and maintaining a high level of customer trust.Proactively addressed customer concerns, resulting in a 25% decrease in service-related complaints and ensuring timely resolution of issues.Played a key role in product sales and promotion, effectively communicating product features and benefits, resulting in a 10% increase in product adoption rates.Developed and maintained an Excel reconciliation table, facilitating efficient stock tracking and improving inventory management accuracy by 30%. -
Information System AssistantGhana Cocoa Board-Cocobod Sep 2017 - Aug 2018Accra, Greater Accra Region, GhanaManaged a diverse portfolio of 50+ customers, providing personalized updates and recommendations on data usage and package optimization, leading to a 15% increase in customer satisfaction ratings.Leveraged in-depth knowledge of internet technologies to provide exceptional troubleshooting support, resolving customer device issues promptly and maintaining a high level of customer trust.Proactively addressed customer concerns, resulting in a 25% decrease in service-related complaints and ensuring timely resolution of issues.Played a key role in product sales and promotion, effectively communicating product features and benefits, resulting in a 10% increase in product adoption rates.Developed and maintained an Excel reconciliation table, facilitating efficient stock tracking and improving inventory management accuracy by 30%. -
Assistant Online EditorTv3 Ghana Jun 2015 - Aug 2015Accra, Greater Accra Region, GhanaPlayed a vital role in the production of live TV news content, utilizing Edius Video Editing Software to capture and edit news segments for broadcast.Managed the upload process for news videos on TV3's YouTube Channel, enhancing online viewer engagement and brand visibility.Contributed to digital marketing efforts by creating and editing digital banners for TV3's blog site, driving increased traffic and audience engagement.
Emmanuel Nsiah Education Details
Frequently Asked Questions about Emmanuel Nsiah
What company does Emmanuel Nsiah work for?
Emmanuel Nsiah works for Kadd Solution
What is Emmanuel Nsiah's role at the current company?
Emmanuel Nsiah's current role is Software Engineer.
What schools did Emmanuel Nsiah attend?
Emmanuel Nsiah attended Regent University College Of Science And Technology.
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