As People Operations Lead, the pioneer HR manager of the company, I report to the board of the parent company (Rinehooke). I am responsible for developing and executing strategies to enhance our people operations, culture, and organizational effectiveness for Rinehooke Investment LLC and its subsidiaries. I play a critical and strategic role as an HR advisor to senior leadership and management. I lead all functions of the HR department including Talent Acquisition & Employer Branding, Compensation and Benefits, Employee Performance and Experience, Learning and Development, HRIS, and Compliance.I am responsible for the HR Budget, revamping processes for efficiency, and managing labor and employee relations. I collaborate with the leadership team to align HR strategies with Rinehooke's and its subsidiaries' mission, vision, and goals, contributing to the overall success and growth of the organization.Key responsibilities:Owning, building, and driving a High-Performance Culture: I foster an inclusive, innovative, and supportive culture reflective of our fast-paced environment, promoting diversity, equity, and inclusion initiatives.Metrics and Analytics: Leading a data-driven team, I implement HR metrics and analytics to track organizational key results, provide actionable insights, drive data-informed decision-making, and report to the Executive team.Leading Talent Acquisition Strategy - Talent Sourcing, Acquisition, Employer Branding, and Retention: I develop innovative recruitment strategies to attract top talent across various disciplines and geographies. Implement retention strategies to nurture a high-performing and engaged workforce.Performance Management: Designed and implemented the OKR (Objective and Key Result) Framework across the organization, including goal setting, feedback mechanisms, and career development initiatives to drive employee growth and productivity.

Unitrust Insurance Nigeria Limited is an insurance company established in 1981 and licensed in 1986 in Nigeria to operate as an insurer. It presently carries out all forms of general/non-life insurance transactions including Oil & Gas.As a member of the HR team, I assist the Head of Human Resources in all activities of the department with particular emphasis on Payroll Management, Employee Engagement, Performance Management, Statutory/Supervisory Institutions relationship Management, Talent Management, Industrial Relations, etcSome of my responsibilities include: Oversee the organization’s HR operational processesOversee the Industrial Training Fund (ITF) management process Timely and error free Payroll preparationOversee the recruitment and selection process Coordinate all learning and development activitiesPartner with the Head, HR to ensure all policies and HR strategies are in alignment with organization objectivesSpearhead the implementation of approved annual training and recruitment plan Monthly and quarterly preparation and submission of management reportsPreparation, monitoring and compliance with HR activity calendar

Echolab is a member of the Integrated Diagnostics Holding (IDH) consortium, the largest privately owned medical diagnostics group in the middle east and Africa with a capacity for over one thousand four hundred (1400+) tests. IDH's commitment to the quality of her processes is epitomized in her labs being ISO accredited, College of American Pathologists accredited (CAP), and also quoted on the floor of the London Stock Exchange.Echolab is poised to change the face of medical diagnostics in Nigeria with cutting-edge technology and we nudge you to join us on this journey. We believe quality should not only be talked about but should be experienced and so we welcome you to any of our B-Labs across Nigeria for a facility tour.As HRBP, I Manage end-to-end Human Resource business projects for 8 business areas. I also administer the implementation of HR programs and projects in line with organizational goals and objectives.Key Result Areas include: - • Delivery of increased employee engagement aimed at making Echolab a great workplace.• Ensure compliance with registration, and renewal of registration of employees for Group Life, NSITF, HMO, and all employee compensation schemes.• Actively involved in performance review, leave management, stay interviews, benefits management, disciplinary issues, procedures and sanctions, exit management, etc.• Introduced an effective Pay for Performance Management System which increased employees’ morale and performance. • Contributed to the success of the organization, and training awareness of employees; some areas include Fire and Safety Management, Customer Service, Sales, and Marketing, and Emotional Intelligence for managers. • Guideline managers on HR Operational issues in line with global standards, and policies.• Active involvement in background checks, and employee recognition programs.• Ensuring all contracts with contract and ad-hoc staff are renewed and new hires are confirmed as at when due.

Tǽillὸ is a Nigerian Furniture and Lifestyle Brand that designs and manufactures Furniture by harnessing traditional forms, Materials, and Local resources in Africa with both local and modern Technology to create premium Urban Furniture pieces.As People Operations Associate, I am actively involved in: - Providing Human Resources administrative support to the department as well as all employees in the office. - Assist to provide thought and solutions in day-to-day people matters and organization plans.- Support the execution of people operations initiatives-consistently implementing all internal processes, using internal tools- Ensured new hire documentation were up to date and foresaw the process of their confirmation as permanent employees such as reference and background checks- Maintained and updated employee information as well as managed Head count information and Payroll administration on HRIS. - Liaise with regulatory bodies to ensure statutory remittances/compliance- Ensured proper management of employee welfare issues to ensure they receive quality healthcare as it relates to HMO- Planned and executed activities around interviews relating to talent acquisition, trainings, team bonding events, employee celebrations and recognitions. - Build successful collaboration with all stakeholders and other departments within the company - Supervise the administrative assistant on matters relating to vendors management and over see all day-to-day office administrative activities - Carried out periodical Employee Satisfaction surveys for different services to determine the satisfaction levels of employees throughout the business and provided recommendations based on the outcome from the surveys to benchmark internally and externally as well as developed action plans for improvement of services.

• Recruiting for organizations ranging from Telecommunications, Banking, Health Insurance, Constructions, I.T, Design -and Engineering.• Recruited top managerial and executive roles which fetched the company huge profits.• Developed and executed recruiting plans• Network through industry contacts, association memberships, trade groups, social media, and employees for HR Consulting referrals and candidates.• Developed and tracked goals for the recruiting and hiring process which fast-tracked the company’s recruitment processes.• Conducting Virtually/Phone Interview for prospective candidates ensuring they align with client’s goals and objectives• Following up with clients; existing and prospective for new HR consulting needs.• Establishing recruitment requirements by studying organization plans, objectives, and meeting with clients to understand their needs.• Screening applicants to evaluate if they meet the position requirements• Creating new leads for business units and closed deals.• Determining applicant’s requirement by studying the job description and jobqualification.

• Oversee daily people operations• Manage all departments to ensure optimal performance• Handled bookkeeping and budgeting of office expenses• Liase with the Finance department for payroll and wages administration. • Ensure regular maintenance of the office environment and facilities• Effective maintenance of staff records (hard & soft copy)• Developed and implemented staff welfare, motivation programs and medical standards. • Filling returns (CIT, VAT, PAYE and WHT) at tax office• Compilation of budgets, cash-flow forecast and financial management reports on monthly and ad-hoc basis. • Organize a filing system for important and confidential company documents• Assist in talent hunting • Assist in scheduling interview and interviewing candidates • Worked with the business development team to ensure new leads were generated and converted to sales.• Other administrative duties as directed by the management

• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.• Building lasting relationships with clients and other call center team members based on trust and reliability.• Utilizing software (Agility & CRM), databases, and tools appropriately.• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.• Making sales or recommendations for products or services that may better suit client needs.

• Greeting customers warmly and professionally, both over the phone and in person.• Take accurate pizza orders, including customizing pizzas and processing special requests.• Operate the cash register and process customer payments efficiently.• Provide exceptional customer service, ensuring a positive and memorable experience for every interaction.• Maintain a clean and organized work environment, following all hygiene and safety protocols.• Contributes to a positive and collaborative team atmosphere.• May assist with food preparation tasks as needed.