Emmanuel Olajide E Email & Phone Number

London Area, United Kingdom

• Centralized all important information, tracked and allocated tasks, planned, executed and managed projects
• Ensured project deliverables met high-quality standards and aligned with client expectation
• Identified and mitigated potential project risks
• I documented lessons learned, and conducted project reviews
• Addressed issues and challenges during the project
• Successfully managed the system enhancement project using the Agile framework.

London Area, United Kingdom

• Coordinated and organized tasks, timelines, and deadlines to ensure a smooth workflow
• Develop sustained partnership plans with senior management - (Win-Win Partnership - Increasing profit); Work with users and the development team to propose & develop technical solutions to business challenges
• Facilitated communication among project team members, researchers, and other stakeholders to ensure seamless collaboration
• Identified potential risks to the project and worked with the team to develop strategies for mitigation.
• Allocated resources effectively, including personnel, budget, and materials, to support project goals and timelines.
• Maintained quality standards for project deliverables, conducting regular reviews and assessments to ensure compliance.

• Assisted with social media campaigns
• Acquired new clients
• Created captivating videos for social platforms
• Generated leads
• Supported the planning, execution, and optimization of email marketing campaigns.
• Assisted in tracking and analyzing key performance metrics across digital marketing channels.

London Area, United Kingdom

• Maintained a high level of professionalism when dealing with difficult customers
• Provided exceptional customer service to ensure customer satisfaction
• Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
• Listened to customer concerns and complaints empathetically, investigate issues thoroughly, and work to resolve them in a timely and satisfactory manner.
• Documented all customer interactions accurately and thoroughly in the company’s customer relationship management system.
• I sought feedback from customers and colleagues, participate in training programs and workshops to enhance my knowledge and skills.