Revolutionising the last-mile industry in the UK one city at a time.

• Increased organisation profit by up to 80% through sourcing and onboarding new partners for return haulage, thus, maximising vehicle utilisation while ensuring transportation efficiency by optimising transport routes, monitoring and updating fleet location in real-time• Carried out periodic vehicle safety and compliance checks and renewals to ensure smooth business operation while managing 3PL vendors effectively, ensuring agreed SLA’s were met.• Developed some service level agreements and deployed strategic relationship management skills with distribution centres and factories to ensure that our vehicles were loaded and offloaded without delay, thus improving lead time and increasing organisational revenue.• Managed the invoice issuance and waybill returns process efficiently in addition to investigating issues of damaged and stolen goods thereby improving operational performance and meeting organisational targets. • Planning and managing the availability of vehicles for loading, while communicating vehicle journey progress with customer and/or factory, issuing expected time of arrivals to parties involved for a seamless logistics operation, thus improving departmental performance and increasing customer satisfaction level.

• Periodically motivated staff within the department, (drivers, handymen/technicians) through leadership, communication, and relationship management skills, increasing departmental productivity by up to 40%. • Developed and implemented effective inventory control and maintenance Kanban job-done cards, increasing overall departmental efficiency. • Supported and implemented procurement practices that ensured continuous improvement in quality and costs of materials needed. Including managing and evaluating supplier KPIs periodically.

• Assisted in meeting operational goals by participating in vehicle route planning, updating vehicle location in real-time and recording returned waybill information into the internal audit system to track monthly revenue.• Aided in the organisational expansion by sourcing for, onboarding, and managing 3rd party logistics partners with monthly evaluation, ensuring all KPIs were met. • Functioned across operations, maintenance, and procurement departments to ensure there was synchronisation and minimal delays, thus boosting organisational efficiency.