As the VP of Sales at Dax-plotion, a leading consultancy specializing in business intelligence tools and solutions, my role is multifaceted and central to the company's success. Here's a breakdown of my responsibilities:Strategic Leadership: I provide strategic direction for the sales team, setting ambitious yet achievable targets aligned with the company's overall goals and objectives. I develop and implement sales strategies that capitalize on market trends and emerging opportunities in the business intelligence sector.Team Management and Development: I lead and mentor a high-performing sales team, providing guidance, support, and training to help them excel in their roles. I foster a culture of collaboration, accountability, and continuous learning, ensuring that every team member has the tools and resources they need to succeed.Client Engagement and Relationship Management: Building and maintaining strong relationships with clients is essential to our success. I personally engage with key clients to understand their needs, challenges, and objectives, and I work closely with my team to develop tailored solutions that address their unique requirements.Revenue Generation: As VP of Sales, I am responsible for driving revenue growth and achieving sales targets. I oversee the development and execution of sales campaigns, closely monitoring performance metrics and making data-driven adjustments to optimize results. I identify new business opportunities and partnerships to expand our client base and maximize revenue potential.Market Analysis and Competitive Intelligence: Staying ahead of market trends and understanding our competitors is crucial in the rapidly evolving business intelligence landscape. I conduct thorough market analysis and competitive intelligence gathering to identify emerging opportunities and ensure that our offerings remain competitive and differentiated.

As a Customer Success Manager focused on the retail vertical, my role revolves around ensuring the success of our enterprise-level clients. I serve as the main point of contact for our most significant accounts, building and nurturing strong relationships with key stakeholders. By truly understanding their business objectives, challenges, and opportunities, I tailor our solutions to meet their specific needs.I work closely with clients to develop strategic plans that align with their goals. This involves conducting regular business reviews, identifying areas for improvement, and proposing innovative solutions to drive growth and efficiency.One of my core responsibilities is driving revenue growth. Leveraging my deep understanding of the retail industry and our offerings, I identify opportunities to expand client usage and increase both Average Revenue per Account (ARR) and Monthly Recurring Revenue (MRR). Achieving growth rates of up to 300% demonstrates my ability to capitalize on opportunities and deliver tangible results.I act as a strong advocate for our clients within the company, ensuring their voice is heard and their needs are addressed promptly and effectively. By championing their success stories and feedback, I help shape our product roadmap and service offerings to better serve the retail sector.Retention and renewal are also key focus areas for me. I proactively monitor customer health metrics, anticipate any issues or concerns, and take proactive steps to mitigate them. By delivering exceptional value and service, I strengthen client loyalty and drive high renewal rates.In addition, I manage the most important logo in Mexico and LATAM for our company, achieving significant milestones. With the solutions we developed, we succeeded in placing this client in the Top 3 important accounts for META through our innovative conversational commerce solutions.

As the Head of Customer Success at Pulpo, a company specializing in SaaS solutions for fleet management, my role is pivotal in ensuring the satisfaction and success of our clients. Team Leadership and Management: I provide leadership, guidance, and support to the Customer Success team, ensuring they have the necessary resources and skills to effectively manage client relationships. This includes coaching, training, and performance evaluations to foster a high-performing team culture.Client Relationship Management: Building and nurturing strong relationships with our clients is fundamental. I personally engage with key stakeholders to understand their business objectives, challenges, and requirements related to fleet management. By maintaining open lines of communication and offering personalized support, I aim to exceed client expectations and drive long-term loyalty.Account Oversight and Strategy: Managing a portfolio of 80 accounts requires a strategic approach. I collaborate with my team to develop and execute tailored account management strategies that align with each client's goals and objectives. This involves conducting regular account reviews, identifying areas for optimization or expansion, and ensuring the successful implementation of our SaaS solution.Customer Advocacy: As the primary advocate for our clients within Pulpo, I ensure that their voice is heard and their needs are addressed promptly. I work closely with cross-functional teams, including product development and sales, to advocate for enhancements and features that align with customer feedback and market trends.Performance Monitoring and Reporting: Monitoring key performance indicators (KPIs) is essential for measuring the success of our customer success efforts. I track metrics such as customer satisfaction scores, retention rates, and usage analytics to identify trends and areas for improvement.

Somos la plataforma de soluciones financieras y de gestión para empresas.

Ayudamos a compañías que hacen negocios por internet a incrementar sus ventas y reducir el fraude.

Bringing an idea to paper, and then obtaining the necessary support to bring it to life, is the best experience a human being can have. I don't know if this is considered part of achieving a dream or turning dreams into tangible realities, but it's the closest thing to what Maslow considered self-actualization.After years dedicated to startup consulting, we put the knowledge we acquired into practice and developed this great idea: "the first dog hotel in Tulum." A dream that took months of research and almost a year of construction, and which is still in operation today.And although the pandemic caught up with us, not in terms of bankruptcy but more in personal terms, for me, it is a unique achievement to see that the business idea is a success and that this idea turned into something tangible.

Runa will be the #1 HR software for SMBS in Latin America. Our platform, 100% cloud-based, hosts four modules including payroll, employee management and onboarding, time and vacation tracking and reporting. All this, for a fraction of the cost of existing solutions.

Bussines Excellence desarrollo de estratégias comerciales, analisís de mercado, trato directo con tomadores de desiciones, desarrollo de estratégias B2B y B2C.Siempre apoyado de Power BI en las desiciones de negocio.

Consultoría principalmente enfocada en la iniciativa pública, reingeniería de procesos, auditorias, implementación de soluciones de TI, de acuerdo a las oportunidades detectadas dentro del mapeo de procesos.

Gestión del cambio y entorno tecnologíco empresarial, creación de Bussines Plan para empresas nacionales e internacionales, buscando colocar la oferta de valor de cada una de acuerdo al target identificado, enfocado en el área de tecnologías limpias, tecnologías de la salud.Busqueda y apoyo de proyectos con alto grado de innovación de acuerdo al manual de Oslo.

I started my professional career halfway through my university studies at the Mexico-United States Foundation for Science (FUMEC), where we helped companies, researchers, and entrepreneurs develop their business ideas internationally. Through the TECHBA business incubator and accelerator, these ideas were developed in Silicon Valley and later brought to Mexico as international companies. This experience gave me a disruptive and close understanding of the entrepreneurial ecosystem in Mexico, achieving alliances with INADEM (National Institute of the Entrepreneur) and the Ministry of Economy at that time. This allowed me to position myself as a reference with startups in Mexico.