• Serviced company clients providing with sales revenue of $3.5m per year.• Assessed client needs based on current objectives, supply and demand, and seasonable variables.• Responsible for guiding client's step by step base on their project, needs and budget. • Developed strong customer relationships.• Checked in on clients on a weekly basis to ensure their project needs were on track.• Responsible for providing Sales and Customer Service Training to new hires. • Responsible for handling supplies, ordering raw materials and parts, maintaining stocks, updating records, receiving deliveries, and detecting discrepancies between stocks and records.• Serviced existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call and make onsite visits to existing or potential sales outlets and other trade factors. • Used market knowledge and expertise to generate various leads that turned into solid sales.• In-depth knowledge of market / product. • Created written and web-based materials, using computer skills, to attract potential customers. • Developed and maintained effective relationships with key accounts ensuring customer expectations are met through proactive problem identification and resolution strategies.• Responsible for identifying and selling to new customers.• Directed and monitored activities of representatives to ensure achievement of sales objectives and to ensure delivery of best-in-class customer service.• Supervised administrative sales functions for the specified product sales program including maintenance of customer database, integrity of pricing, tracking of bid projects and forecasting future results.• Collected data on consumers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.• Maintained understanding of business objectives and designing surveys to discover prospective customers’ preferences.

• Provided Sales and Customer Service Training to new hires.• Represented the brand in special events.• Retail and customer-facing sales experience. • Experienced prospecting through outbound calls. • Handled all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing the completed orders.• Responsible for maintaining/growing customer relationships for upsells, and referrals.• Created referral/channel partners for lead generation.• Maintained an in-depth knowledge of complete line of products/services.• Scheduled appointments and presented solutions with interested prospects generated from online marketing campaigns.• Worked in concert with sales leadership and other sales associates to attain sales plans, identify future growth and development opportunities.