Organized regular social events and on-site activities to encourage team building.Delivered consistently high-quality service to clients by efficiently resolving payroll and holiday queries.Supported the HR team with general administration and paperwork to maintain optimal processing times.Coordinated induction training and onboarding procedures for seamless hiring operations.Helped with planning and execution of benefits enrollment, employee recognition events, and other special occasions.Maintained and updated personnel records, storing employee information accurately for traceability compliance.Delivered friendly assistance to new hires throughout the interviewing and hiring processes.Supported payroll preparation by providing data on employee absences, bonuses, and leaves.Communicated and enforced HR policies to team members, cultivating a compliant and satisfied workforce.Distributed HR resources effectively across teams to best meet company compliance goals.Preserved integrity and confidentiality of human resources files and records.General Human Resources Management

Head the recruitment and training of a network of MoMo (MTN project) agents in communities, enabling them in the use of MoMo platforms as a wallet for easy transactions on bill payments, electricity payments, bank transfers, and more.Ensured compliance across outlets and daily reporting and monitoring of project successAchieved significant growth in the Project platform adoption and usage through effective outreach and engagement strategies.

Developed and Implemented an innovative community engagement strategy that significantly increased birth registration rates in targeted communities, resulting in a 30% increase in birth registration within the first year.Coordinated and facilitated trainings and sensitization campaigns on birth registration for community leaders, health workers, and birth attendants, resulting in increased awareness and understanding the importance of birth registration and improved access to birth registration services.Established and maintained strong partnership with community-based organizations, religious leaders, and other stakeholders to ensure sustained engagement and support for birth registration initiatives.Successfully led a team of field officers to conduct outreach and follow-up activities, resulting in increased birth registration rates in hard-to-reach communities.Contributed to the development of national policies and guidelines on birth registration through active participation in stakeholder meetings and technical working groups.