Responsible for the overall growth and performance of the institution

Implement National sales programs by developing field sales action planstrain customers on product knowledge, financial literacy and business training using the company’s training materialsRecruit and on-board sales team in the region of operationPlan and budget weekly and monthly activities for the sales teamDrive decision making process- ensure team stability, coherence and firmness for continuous operation and high pace of the business operationsFollowing up on leads and communicating with current customersEducating current and potential customers on available services, supplies, prices, and new productsPlanning sales activities on a daily, weekly, monthly basis and prospecting for new clients be it Supermarkets, Hotels, Events, Corporate clients or Large scale individual consumersPromoting target products at trade shows and performing demonstrationsWriting proposals to potential customers in order to secure new business

Sourcing fornew business for the branch.Recruit and grow a given number of actual Sales Representatives.Achievement of given sales targets per month at the branchEnsure continuous and thorough training of Sales Representatives.Ensuring retention and motivation of Sales Representatives under my supervisionEnsure proper kyc is collected from prospective clients to ensure quality clients are acquiredCoordinate with the branch car valuer to ensure that cars given the right value at the time of loan application.Relationship management of acquired customers

Supervising and guiding branch staff and field sales teamSourcing for new businesses for the company by identifying potential partnerships In charge of coordinating marketing activities for the branches under supervisionEnsure continuous and thorough training of the sales teams at branchesGrow sales of Solar home systems and lanterns aligned with monthly targetsEnsuring that Branches under supervision achieve their monthly set targetsSupporting the field sales team and including regular training sessionsWeekly control of inventory, inform headquarters timely before it runs out and request new deliveryProvide daily field reports to managementEnsure service issues are being followed up promptly

· Recruit, train, coach, mentor and supervise field based team of direct sales representatives (DSR)· Prepare and submit weekly activity plans and reports to Regional Sales Manager· Conduct weekly sales meetings at the branch together with the Direct sales representatives to discuss sales progress· Manage stock/ assets held at the branch on the behalf of the company· Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.· Plan and carry out marketing activities in the region of operation· Managing the portfolio of clients to ensure all customers repay their loans· Sourcing for new business for the company· Achieve and surpass sales targets of M-KOPA Solar company

• Relationship management between the bank and the customers by calling customers on the new bank products• Products trainer/champion and KYC process advisor at the branch• Account opening process for the New to bank (NTB) clients• Sourcing for new businesses for bank through activations in and around the region• Champion and promote the delivery of an excellent and consistent customer service and sales experience for customers by motivating and inspiring teams across all front end channels• Receiving, recording and closing customer related complaints brought in at the branch• Cross selling of the bank products and providing advisory services and guidance to the customers• A digital channels champion-championing digital migration at the branch• Manager of the customer life circle (CLM) data base with the responsibility of advising customers on all the new products• Laying strategies with the sales team on how penetrate the competitive markets• Undertake sales targets of 150m in assets and 50m liabilities monthly.• Champion and promote the delivery of an excellent and consistent customer service and sales experience for customers by motivating and inspiring teams across all front end channels.• Co-custodian at the branch

• Create and implement various customer service / service week or month initiatives across the channel, with targets for improved customer satisfaction.• Capture all transactions on the banks system and ensure that all transactions are properly authorized before processing.• Undertake cashier & enquiries duties as required in order to provide excellent customer service at the counter as a backup only• Champion and promote the delivery of an excellent and consistent customer service and sales experience for customers by motivating and inspiring teams across all front end channels.• Prepare vouchers for onward processing at the central processing unit or back-office• Carefully count cash received and paid to ensure that errors are avoided. • Reconcile teller tills at the beginning and end of day• Throughout the day advice cash team leader when teller limits are exceeded.