Emmanuel Tabuan

Emmanuel Tabuan Email and Phone Number

To be effective in an environment that fosters growth and excellence and competence, to earn a career that fulfills me professionally, and participate in the accomplishment of both organizational and personal objectives @
Emmanuel Tabuan's Location
Cebu, Central Visayas, Philippines, Philippines
About Emmanuel Tabuan

Emmanuel Tabuan Virtual Assistant | Guest Service Specialist | Master SchedulerWith a rich background in guest services and scheduling, I bring a unique blend of hospitality and organizational skills to my role as a virtual assistant. My career journey has been marked by a dedication to excellence, a keen attention to detail, and a passion for providing exceptional service.Professional Experience: Guest Service AgentFor several years, I honed my skills in the hospitality industry, working as a Guest Service Agent at Stayable Suites. In this role, I was the first point of contact for guests, ensuring their needs were met with professionalism and warmth. My responsibilities included:My experience as a Scheduler at Martin Management Group allowed me to develop advanced organizational and time-management skills. Virtual Assistant SkillsTransitioning into the role of a Virtual Assistant, I leverage my guest service expertise and scheduling proficiency to support clients in a remote capacity. My key competencies include:Exceptional communication skills, both written and verbal.Proficiency in various virtual assistant tools and platforms (e.g., Microsoft Office Suite, Google Workspace, DFX, Yardi, Cloudbeds, Smartsheet, Microsoft Excel, Slack, Akia,).Strong organizational skills with the ability to manage multiple tasks and deadlines.Customer-focused approach with a commitment to providing outstanding service.Personal AttributesDetail-Oriented: My meticulous nature ensures that nothing falls through the cracks, whether I'm managing a complex schedule or handling customer requests.Adaptable: I thrive in dynamic environments and am always ready to tackle new challenges.Dependable: Clients can count on me to deliver high-quality work consistently and on time.Empathetic: My background in guest services has instilled in me a deep understanding of customer needs and how to address them effectively.ConclusionAs a Virtual Assistant with extensive experience in guest services and scheduling, I am equipped to provide unparalleled support to clients seeking reliability, efficiency, and a touch of hospitality in their day-to-day operations. I am dedicated to helping businesses and individuals achieve their goals by ensuring their administrative and customer service needs are met with excellence.Contact Informationemman_tabs@yahoo.com09176221588

Emmanuel Tabuan's Current Company Details
Martin Management Group

Martin Management Group

To be effective in an environment that fosters growth and excellence and competence, to earn a career that fulfills me professionally, and participate in the accomplishment of both organizational and personal objectives
Emmanuel Tabuan Work Experience Details
  • Martin Management Group
    Receptionist
    Martin Management Group Dec 2024 - Present
  • Martin Management Group
    Master Scheduler
    Martin Management Group Dec 2023 - Present
    My experience as a Scheduler at Martin Management Group allowed me to develop advanced organizational and time-management skills. I was responsible for:Creating and managing schedules for different vehicles.Coordinating appointments, meetings, and travel arrangements.Ensuring optimal allocation of resources and time.Utilizing scheduling software to streamline operations and improve productivity.
  • Stayable Suites
    Guest Service Agent
    Stayable Suites Feb 2023 - May 2024
    United States
    ●Managed basic maintenance work orders using. ● Adhere to all safety policies and procedures. ● Address general inquiries and coordinate transactions via phone and email ● Acting as a central source of information for guests during their stay ● Operate phone system in, at times, a fast paced environment. ● Responsible for working in a safe and conscientious manner ● Resolving problems and dealing with conflict or tension with disappointed guests. ● Coordinating third-party services such as Booking.com, Expedia, Hotwire, and Travelodge ● Reporting the property’s financial status by creating a daily dashboard for the property owner ● Recording and documenting maintenance requests, complaints, and damages ● Managing administrative tasks like processing payments and extensions of customers' stay
  • Synchrony
    Fraud Specialist
    Synchrony Apr 2018 - Jan 2023
    Philippines
    ● Assisted cardholders with their fraud related concerns ● Helped cardholders with their pending applications ● Assisted cardholders with their existing fraud claims ● Assisted cardholders with credit bureau disputes
  • Synchrony
    Customer Service Specialist
    Synchrony Apr 2018 - Feb 2022
    Cebu City
    ● Worked to resolve complaints, problems or respond to questions while demonstrating professionalism and courtesy with the cardholders ● Received calls from cardholders and ensured excellent service was always provided ● Assisted cardholders with account inquiries, change information and credit card applications ● Explained to the cardholders their billing statements
  • Convergys
    Customer Service Specialist
    Convergys Sep 2016 - Mar 2018
    Cebu

Emmanuel Tabuan Education Details

Frequently Asked Questions about Emmanuel Tabuan

What company does Emmanuel Tabuan work for?

Emmanuel Tabuan works for Martin Management Group

What is Emmanuel Tabuan's role at the current company?

Emmanuel Tabuan's current role is To be effective in an environment that fosters growth and excellence and competence, to earn a career that fulfills me professionally, and participate in the accomplishment of both organizational and personal objectives.

What schools did Emmanuel Tabuan attend?

Emmanuel Tabuan attended University Of The Visayas.

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