Emmanuel Valencia Email and Phone Number

Responsible for oversight of 50 employees in various functions within the facilities department such as, Maintenance, Special Projects, Space Planning, Events, Safety, Transportation, Shipping Receiving & Mail ServicesCoordinate recruiting efforts for all open positions.Manage day to day operations for an approximately 1 million sq. ft. campus with 4,500 employees. Meet with customer on a daily basis to continuously develop and improve processes and procedures in order to keep up with rapid growth.Oversee Facilities Coordinators in various satellite offices throughout the United States such as Playa Vista CA, Seattle WA, Austin TX, NYC NY, and Washington DC, travel to sites when needed.Gather metrics in order to complete the quarterly business review (QBR) and monthly financial rolling forecast, forecast Flagship employee headcount.Manage small tenant improvement projects, coordinate with electricians, engineers, data team and techs in order to complete projects by given deadline.Excel in a high pace, high pressure environment, understand cross functional team dynamics, thinks outside the box.

Assisted in managing day to day maintenance/repairs and soft services operations for forty buildings, two offsite buildings in San Bruno and San Francisco, four childcare centers, twenty two cafes and seven fitness centers totaling at approximately 4 million sq. ft and 14,000 employees. Liaison between Eurest and eight Google Ambassadors, assisted in coordinating Ambassador’s requests for their eight zones, helped answer any facility related questions the ambassador may have. Managed supporting Eurest staff under Ambassador. Supervised sixteen Technologist and eight Customer Service Representatives, shifted resources between eight “zones” as needed.Created and refined process in order to increase efficiency. Coordinated projects to insure all of the client’s expectations and needs were met in a timely and cost saving manner.Communicated with the client on a daily bases to obtain expectations in order to align goals with the client’s goals. Coordinated with vendors to insure all services were met per service level agreements.Forecasted staff headcount projections to keep up with additional square footage, headcount and workflow demand, interview potential candidates and hired.Closed out tickets/work orders in a timely manner, updated work orders as projects progressed and resolved work orders with an update once a task or when project was completed.

992,000 sq.ft, 800 employeesSupervised maintenance and repairs for three out of seven leased floors in a High-Rise building.Liaison between Google and property management (Jones, Lang, LaSalle), coordinated all repairs with vendors and building engineering.Coordinated projects, met with vendors to obtain competitive proposals, reviewed scope of work with property management for approval.Supervised one Customers Services Representative’s day to day activities.

Supervised day to day operations at the following sites by splitting week between them:YouTube Headquarters, 901 Cherry San Bruno CA, 900,000 sq. ft, 600 employees.Coordinated repairs with building engineer and vendors.Communicated with landlord to insure PMs are performed on mechanical equipment. Self-constructed employee retention projects such as a Frisbee Golf course, R/C course, member of the events committee. Coordinated projects, met with vendors to obtain competitive proposals, reviewed scope of work with property management for approvals. Supervised one Customers Services Representative’s day to day activities.

Oversaw day to day operations for six out of twenty buildings.

Received all incoming employee and company packages, entered all package info to spreadsheet, and delivered packages to end user.Asset tagged all incoming computer equipment and restocked inventory.Shipped out all outgoing international and domestic packages.