• Lead and inspire a high-performing sales team to exceed revenue goals.• Develop and execute strategic sales plans aligned with company growth objectives.• Mentor and coach sales professionals to enhance skills and drive performance.• Monitor sales metrics, providing insights to improve efficiency and profitability.• Build strong client relationships to drive retention and identify growth opportunities.• Collaborate with cross-functional teams to optimize sales processes and strategies.• Implement training programs and stay ahead of industry trends.• Drive innovation through data-driven decision-making and continuous process improvement.

• Oversees the ongoing operations of all divisions in the company.• Manages and directs the company toward its primary goals and objectives.• Oversees employment decisions at the executive level of the company.• Leads a team of executives to consider major decisions including acquisitions, mergers, joint ventures, or large-scale expansion.• Promotes communication and cooperation among divisions to create a spirit of unity in the organization.

• Supervise a team of claims adjusters, examiners, and other staff involved with the claims management and claims processing departments.• Review company policy to determine coverage or liability for new claims• Ensure legal compliance, adherence to claims processes, and timely payments.• Pursue continued education opportunities to remain abreast of emerging laws or other required changes to insurance-related processes.• Facilitate the settling of complex claims and process related paperwork.

• Motivating, supporting and providing guidance to production staff.• Establishing a balance between increased productivity and reduced costs of manufacturing operations.• Developing workflow policies and procedures that improve efficiency without compromising safety or quality.

Responsible for the overall well-being of the company's operations providing inspired leadership to guide employees to efficient performance. Incharge of determining the company's needs by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.• Long-term planning to create initiatives that further the company's overall goals• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue• Identifying opportunities to expand or shift course in order to take advantage of changes in the market.• Provide operational support and guidance to staff.• Assist in developing or updating standard operating procedures for all business operational activities.• Ensure the team follows standard operating procedures for all operational functions.

• Supervise and ensure the development of customer service agents.• Plan and implement innovative solutions to achieve business goals. • Engage coworkers into outstanding performance to ensure consumers satisfaction. • Coaching and development.

• Provide support and answers to the customers' technical issues through the identification of the problem itself, research on answers and subsequent provision of guidance• Support in the development of programs to train the customer on how to properly use the products• Concession of the customers' troubles by recommendation of products, services or procedures• Evaluation of the systems' problems to recommend enhancements

• Responsible of driver's planning and routing to provide service to Access A Ride users in New York.• ETA (Estimated Time to Arrive) provider to customers and Access A Ride brokers.• Complaints and customers satisfaction auditor.