Emmanuel A. Akinleye, M.S., Ccc-Slp, Pmp®, Csm® Email & Phone Number

Remote

• Review current policies/procedures; identify areas of opportunity; create standard operating procedures for implementation purposes• Monitor and disseminate information to stakeholders regarding progress on projects within the program• Manage program resources to maximize efficiency relative to budget, quality, and timeline

San Francisco, Ca & Duluth, Ga

• Assigned to manage the company’s largest account (7 projects totaling $300k in revenue): responsibilities include but not limited to the following:o Implementation and tracking of full life-cycle fulfillment of multiple engagement campaignso Manage all phases of assigned projects, including budget, invoicing, projecting/planning, and client deliverableso Provide client with defined preliminary campaign implementation schematics (scope of work), weekly executive and operational level updateso Develop, implement, and monitor KPI measures for the purpose of reporting overall success and value of each campaigno Deliver tailored Program Evaluation Summaries at the close of each campaign: inclusive of final data, campaign overview information, and detailed S.W.O.T. analysiso Management and monitoring of resources and internal production teams, via daily SCRUM meetings, written correspondence, and proprietary project management modules o Provide onsite client account review, presentation of deliverables, and consultation relative to process improvement

• Daily correspondence with both internal and external clients to provide status updates, gather project-specific information, and execute activities based upon business need• Handle a large volume of projects (upwards of 250 projects for approximately 80 accounts at a given time, totaling $700k in revenue)• Manage relationships within assigned client accounts• Harness and direct the collective expertise of each department within the company (information systems, call-center, outgoing & incoming mailrooms, sales, quality assurance, finance, analytics, etc.) to ensure the success of each project/product/program• Manage projects to ensure the on-time delivery of a project’s results, within budget, and per the specifications of each unique client, via the critical path method to ensure that each milestone is executed successfully: o Product line subject matter expert: inclusive of composing the product roadmap for successful implementation of the product line, relative to industry changes and in accordance to the governing body o Proactively plan, manage, monitor, and execute the product/program lifecycle to ensure client satisfaction, retention, and reputable deliverables o Conduct onsite analysis/report walk-throughs to provide an overview of project/program results to clients; process includes illuminating areas of strength and opportunity via statistical reporting (correlation, segmentation, benchmark analysis, etc.) in an effort to aid clients in quality improvement practices• Improve the project/program/product implementation process by streamlining business processes, documenting best practices, and composing templates that yield efficiency • Direct the training and on boarding process for newly hired Project Coordinators, Project Managers, and Q/A Assistants • Provide continuous career development, mentoring and performance feedback for team members

Master Of Science - Ms, Communication Disorders Sciences And Services

Aug. 2018-Dec. 2019: Graduate Student Clinician St. Cloud, MN • Proctored formal and informal speech, language, & hearing assessments.

Bachelor'S Degree, Business, Management, And Marketing