It Support Technician
CurrentProvide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems such as Windows XP, Windows 7, Windows 8 and Windows 10.• Oversee the daily performance of computer systems• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications• Perform data backups and disaster recovery operations • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary