Emmanuel Ariyo Email & Phone Number

United Kingdom

>> Received a special HR commendation letter for outstanding performance as a Fraud Analyst in April 2023, for my work in identifying and preventing fraud, developing and implementing new fraud detection methods, and recovering lost funds.Reduced audit findings by 95% by conducting comprehensive audits across business units and branches, ensuring strict adherence to the bank's operational policies.Proactively identified and mitigated risks by specializing in Information System auditing, Business Continuity Management Systems (BCMS), and ISO 27001 Information Security Management Systems (ISMS).Increased fraud detection rates by 20% by employing advanced data analysis skills using Microsoft Power BI and SQL to detect irregularities and patterns.Recovered over NGN 100 million (approximately £180,000) in lost funds by leading investigations into potential fraud activities and ensuring the detection and mitigation of risks.Contributed to a significant reduction in the bank's overall risk profile by collaborating on internal audits, financial audits, and risk management efforts.Safeguarded the bank's financial integrity by implementing anti-money laundering (AML) measures, resulting in a 90% decrease in AML violations.Identified and addressed systemic weaknesses by playing a key role in KYC verification, root cause analysis, and fraud investigations.

United Kingdom

Excelled as a Data Analyst intern at Advance Careers UK, using SQL to extract and Power BI and Excel to visualize data, creating compelling narratives with real-life outcomes. Collaborated on data analysis and predictive capstone projects.

Led investigations into potential fraud activities, effectively mitigating risks and minimizing financial losses.Prevented online card transactions on a daily basis, averaging 10 fraudulent cases, resulting in a significant reduction in customer losses.Implemented anti-money laundering measures, ensuring the bank's financial integrity and reducing AML violations.Played a key role in KYC verification and root cause analysis, enhancing the bank's customer due diligence and fraud prevention capabilities.Collaborated on internal audits and risk management, contributing to a decrease in operational risks and fraud vulnerability.

Implemented a new customer feedback program, boosting customer satisfaction by 10% within a year.Streamlined customer processes in collaboration with cross-functional teams, enhancing the customer experience.Successfully introduced a customer service training program, resulting in a remarkable 20% decrease in customer complaints.Effectively managed and coached a team of 10 customer service representatives, achieving a 98% customer satisfaction rating.Developed and executed customer experience strategies, gathered and analyzed customer feedback, and ensured consistency and positivity across all channels, contributing to overall customer satisfaction and loyalty.

Developed and implemented a new credit scoring model that reduced loan losses by 10%.Led a team of analysts in the review of a #1 billion portfolio of loans, identifying and mitigating potential risks.Presented quarterly reports to senior management on the creditworthiness of the company's portfolio.Developed and delivered training programs on credit risk management to employees.Worked closely with the sales team to develop and implement credit risk policies and procedures.Successfully managed a portfolio of high-risk loans, keeping losses to a minimum.Reduced the number of delinquent loans by 15%.Identified and prevented a #2 million fraud attempt.Successfully negotiated the restructuring of a #2 million loan that was in default.Reduced the company's credit risk exposure, improved the company's creditworthiness, helped the company to make more informed lending decisions, and protected the company from financial losses.