Our new ‘Martin’s Agora’ hotel complex is located in the heart of a unique urban resort with a strong focus on design, technology and the traveller’s experience.Alongside our two new facilities − a superior 3-star hotel with 108 guest rooms and a 4-star apartment-hotel with 102 suites − the 12,000 m² Agora complex offers, all under one roof: 9 meeting rooms, a large spa & fitness facility, a restaurant complex, co-working spaces, areas dedicated to culture, and multimodal mobility services.

In charge of the lake area for Martin's Hotels including Martin's Manoir, Villa du Lac, Le Lido and the famous Martin's Château du Lac (5-star luxury hotel with the best venue for social events and team buildings in the south of Belgium). Property includes a popular 'à la carte' restaurant (Genval.Les.Bains), large conference event facilities (with a large ballroom with event capacity up to 1000 persons), the Martin'Spa Bodywhealth (fitness center, spa and thermal area), tennis court, coquet field and extensive gardens. Recently, Martin's Château du Lac was awarded the EMAS and the ISO 14001 quality certificates for its progressive environmental management.

Teaching practical principles of a forecast, a budget and an investment plan in accordance with a strategic vision.

Responsible of the daily management of this 28.000 m² property (354 rooms) which was the market leader on M&E in Brussels. Also in charge of the Front Office, Technical Department (outsourced), FLS standards (according to IHG & Belgian regulation) and Long Range Investment Plan. Total sales increase of more than 40% between 2006 and 2011 with a GOP of 35%.In charge of purchasing agreements for Pandox Hotels Belgium (Crowne Plaza Brussels, Crowne Plaza Antwerp, Scandic Brussels, Scandic Antwerp, Hotel Bloom, Holiday Inn Diegem and The Hotel).

Active player in the renovation and rebranding process of the Palace (IHG Hotel of the Year Award 2008). Creation and development of the best conference venue in downtown Brussels (Balanced Senses - IHG Innovation Award 2008).Opening of the Déco Verre (bar) & Nouveau Taste (restaurant).

Responsible for the F&B Department which has increased its profit from 7.5% in 1999 to 17.25% in 2000 with an increase of the revenue by 22%. As Change Agent, I was also responsible for some quality initiatives by coaching and training employees at a quality oriented program

Omni Hotel at CNN Center, four-diamond Luxury Hotel located in Atlanta. 1,070 spacious guests rooms and suites and the world headquarters of the Cable News Network with main newsrooms and studios for several of CNN's news channels. Room service team of 17 persons.