Emmanuel Etienne

Emmanuel Etienne Email and Phone Number

Global Account Manager @ Lumen Technologies
Joliet, IL, US
Emmanuel Etienne's Location
Joliet, Illinois, United States, United States
Emmanuel Etienne's Contact Details
About Emmanuel Etienne

Award winning sales expert, with a track record of exceeding sales quotas by 2 to 3 times. One of the best relationship builders you will find. Adept at recruiting and building outstanding sales leaders. Motivated, high energy and goal orientated. Key Accomplishments:Effective Leadership: Lead and coach a high preforming team to accomplish market objectives. Develop, mentor, and reinforce the vision set forth by senior leadership to achieve business results.Financial Analysis: Manage area market budget, and prioritize where funds will be allocated to create the maximum impact on sales.Problem solver: Respond rapidly and appropriately to changing circumstances. Evaluate problems, make astute decisions to effect positive change, and refocus on new priorities.• Received an award for leading my market in small to medium business sales from 87% to 168% to quota for 2013.• Received an award for leading my market in small to medium business sales from 67% to 376% to quota for 2012.• Received an award for leading my organization in sales at 241% to quota for a quarter.• Customized and delivered sales academy training for 50 associates in Mid Central Region which resulted in an additional 20% market penetration.• Consulted with an elite group selected by top management to develop sales techniques, tools for associates, and training classes, all of which helped our market reach 120% of our quota for 2011.

Emmanuel Etienne's Current Company Details
Lumen Technologies

Lumen Technologies

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Global Account Manager
Joliet, IL, US
Website:
lumen.com
Emmanuel Etienne Work Experience Details
  • Lumen Technologies
    Global Account Manager
    Lumen Technologies
    Joliet, Il, Us
  • Lumen Technologies
    Global Account Manager
    Lumen Technologies 2021 - Present
    Monroe, Louisiana , Us
  • T-Mobile
    Regional Sales Manager
    T-Mobile May 2020 - 2021
    Bellevue, Wa, Us
  • Sprint
    Regional Business Sales Manager
    Sprint Oct 2016 - May 2020
    Overland Park, Kansas, Us
  • Sprint
    Sr. Corporate Account Executive
    Sprint May 2015 - Oct 2016
    Overland Park, Kansas, Us
  • Comcast
    Business Account Executive
    Comcast Jul 2013 - May 2015
    Philadelphia, Pa, Us
    • Consistently maintained a pipeline or funnel of qualified prospects• Generation of an average of 55 leads per day with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. • Ability to effectively demonstrate how an investment adds value to the business• Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.• The president at Comcast hired a team to spend a day with me In order to put together a professional training video that today all new hires at Comcast much watch nationwide.
  • U.S. Cellular
    Enterprise Business Account Manager
    U.S. Cellular Oct 2012 - Jun 2013
    Chicago, Illinois, Us
    • Create and deliver face-to-face sales presentations that demonstrateknowledge of U.S. Cellular® products and services which resulted in an additional 25% new customer acquisition in 1st quarter of 2013.• Consistently maintain a pipeline or funnel of qualified prospects that has helped me to grow revenue for my market by at least 20% year over year.• Generation of an average of 25 leads per month with targeted businesses through variousprospecting activities, including cold calling, canvassing, customerreferrals, and partner relationships that resulted in growing base of accounts by 47% yearly. • Builds strategic relationships with business customers by providing onsite service that has resulted in referrals which led to a 47% business growth.• Responsible for leading annual call plan reviews with customers which resulted in retaining a Hospital of over 1300 employees and adding additional services which drove revenue by 15%.• Develop and execute action plans designed to achieve maximum wireless service levels, including corporate, employee (PED set up), data and product/feature to target customer group.• Drive funnel management and retention activities for existing customers and provide resolution for special billing situations which resulted in retaining customers who wanted to look at our competitors.• Negotiate with key decision makers of existing accounts with regards to contract renewal of $100,000 or more.• Ability to effectively demonstrate how an investment adds value to the business, and the principals and application of an ROI model which has helped me to be at 376% to quota in 2012.
  • U.S. Cellular
    Major Business Agent Account Executive
    U.S. Cellular Dec 2009 - Oct 2012
    Chicago, Illinois, Us
    • Consulted accounts to secure effective real estate which resulted in a 49% growth from 2009 to 2010.• Performed interactive presentations for product launch and product positioning which helped associates and stores to reach 168% to quota within my territory for 2011.• Make sure associates are up to date on all products; service and pricing which help resulted in becoming the number one store in our market at 186% to quota for the year of 2012.• Thoroughly evaluate the current market share of promoted products. Identify areas of opportunity for sales growth/profit margin and sell competitively which has helped to gain market share by 40% penetration rate. • Exceed expectations at sales training including: extensive study of promoted products and competition, expand knowledge of our accounts to better serve them which resulted at high level performing stores.• Associates such as store managers in my territory became part of superior results club due to me managing and supporting accounts by developing business sales plans and providing them with sales trainings and strategies. • Recognizing high performing accounts, assessing and making recommendations for low performing accounts, conducting sales analyses which motivated associates to work harder to attain superior business results.. • Monitored account budgets (P&L) which allowed more money used in advertising and promotions to obtain new customers growth.
  • U.S. Cellular
    Telesales Wireless Major Business Consultant
    U.S. Cellular Jan 2009 - Jan 2010
    Chicago, Illinois, Us
    • Consulted with 100 or more business customers daily with the purchase of telecommunication products and services effectively which resulted in over 151% to quota month over month. • Maintained existing client’s needs and gaining new clients daily which resulted in me getting an award for being number one in my area for 11 months in a row.• Exceeded sales goals monthly which resulted in 291% to quota for the year.• Effectively supported customer post sale which resulted in an average of 3 referrals per customer.
  • U.S. Cellular
    Retail Business Wireless Consultant
    U.S. Cellular Jul 2005 - Jan 2009
    Chicago, Illinois, Us
    • Consulted with customers in wireless products and services effectively which resulted in being part of directors club every quarter for superior results. • Won several awards for being top RWC in the Midwest obtaining 241% to quota yearly.• Number one consultant in the Midwest region for five consecutive months in 2008. • Provided various presentations for Wal-Mart associates which led to new customer growth. • Assisted technical team in troubleshooting problems within our network.
  • Max And Mortgage
    Supervising Loan Officer
    Max And Mortgage May 2006 - Oct 2006
    • Exceeded sales goals and expectations every month by 147% to quota.• First associate to reach supervisor level in 6 months due to outstanding sales performance. • Supervised junior Loan Officers and assisted them in meeting their goals. • Prospected new and existing clients by making over a 100 cold calls per day. • Provided customer service to clients, both internally and externally. • Created presentations for clients.
  • Design Center
    Sales Associate/Team Supervisor
    Design Center Feb 2005 - Apr 2006
    Mx
    Assists fellow associates and customers with work related services. * Cashier, Task organizer, open and closing department * Assist with managerial duties.
  • American Income Life
    Supervisor/Insurance Agent
    American Income Life Nov 2003 - Jan 2005
    Waco, Tx, Us
    Exceeded sales goals and expectations every month. * supervised junior agents and assisted them in meeting their goal. * Worked with new and existing clients by making over a hundred calls a day. * Maintain existing clients and focused on increasing revenue. * Exercised customer service to clients internally and externally. * Developed affective communication and presentations for clients. * Entrusted with work responsibilities without direct supervision. * provided insurance presentations to new clients and converted them to customers. * Conducted phone interviews with perspective clients. * Created new account portfolios for management.
  • Americna Income Life
    Agent
    Americna Income Life 2003 - 2004
  • Foster, Inc
    Supervisor
    Foster, Inc Sep 2001 - Nov 2003
    • Telemarketing firm for external clients – sold a variety of durable goods and services. • Contacted 90 potential customers by cold calling daily. • Trained and assisted telemarketers to make their daily goals. • Reach monthly quota for the firm by 210% to quota. • Won numerous prizes for top sales in a quarter.

Emmanuel Etienne Skills

Customer Retention Sales Operations Direct Sales Leadership Sales Management Telecommunications Cold Calling Customer Satisfaction Sales Management Wireless Marketing Training Building Relationships Crm Account Management Mobile Devices Business Development Competitive Analysis Sales Process Budgets Advertising B2b Customer Service Negotiation Solution Selling Recruiting 4g Selling Cellular Communications Call Centers Interpersonal Skill Microsoft Office Microsoft Word Powerpoint Microsoft Excel Time Management Networking Retail M2m Communication Organization

Emmanuel Etienne Education Details

  • College Of Dupage
    College Of Dupage
    Business
  • College Of Dupage
    College Of Dupage
    And Related Support Services
  • Downers Grove South High School
    Downers Grove South High School
    And Related Support Services
  • Downers Grove South High School
    Downers Grove South High School

Frequently Asked Questions about Emmanuel Etienne

What company does Emmanuel Etienne work for?

Emmanuel Etienne works for Lumen Technologies

What is Emmanuel Etienne's role at the current company?

Emmanuel Etienne's current role is Global Account Manager.

What is Emmanuel Etienne's email address?

Emmanuel Etienne's email address is au****@****hoo.com

What schools did Emmanuel Etienne attend?

Emmanuel Etienne attended College Of Dupage, College Of Dupage, Downers Grove South High School, Downers Grove South High School.

What skills is Emmanuel Etienne known for?

Emmanuel Etienne has skills like Customer Retention, Sales Operations, Direct Sales, Leadership, Sales, Management, Telecommunications, Cold Calling, Customer Satisfaction, Sales Management, Wireless, Marketing.

Who are Emmanuel Etienne's colleagues?

Emmanuel Etienne's colleagues are Patrick Beck, Kiersten Herr, Emanuel Mendoza, Owen Hawbaker, Vikas Sharma, Raul Ayala, Jacqueline S..

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