Emmanuel Jerome Email & Phone Number

-Responsible for processing legal documents related to the title industry-Create and prepare various legal documents, including warranty and mortgage deeds-Assist with pre-closing and correct any errors found in research-Submit deeds to their respective counties for e-recording -Utilize specific platforms to conduct research: AS400, Master Deed List.

-Processed online orders of fine jewelry, including warranty replacements and exchanges/returns through CRM systems such as Zendesk -Published and responded to customer product reviews-Assisted customers with general questions, jewelry care instructions, and product concerns via email

Tamarac, Florida, United States

-Processed online orders of fine jewelry, including warranty replacements and exchanges/returns through CRM systems such as Zendesk -Assisted customers with general questions, jewelry care instructions, and product concerns via email -Assisted in processing a high volume of orders during peak holiday season (Dec.-Jan.)

Miami/Fort Lauderdale Area

-Greeting and welcoming guests-Answering questions and explaining museum exhibitions-Facilitating overall guest experience-Adhering to museum policies, regulations and safety procedures-Operated and maintained the "3RNP (3 Robots Named Paul)" installation in the previous "Seeing Gallery"-Educate guests on current and upcoming exhibitions

North Lauderdale, FL

-Assisted customers troubleshoot issues with their iOS devices (iPhone, iPad, iPod Touch, Apple Watch)-Educated customers about Apple's products and services-Applied the Here To Help skills appropriately to each customer to resolve their issue-Scheduled repairs and/or appointments for customers at Apple Retail Store

Miami/Fort Lauderdale Area

-Uphold the polices and reputation of the company-Signed up qualified individuals for free lifeline phones from Assurance Wireless (partner company) -Provided quality customer service for those individuals

Hollywood, FL

-Created flyers and brochures for the company and its partner company Union Restoration-Created short promotional videos for the company's clientele including: Union Restoration, Marble Pros Ft Lauderdale, SuperCars of Miami, and Kosher Pizza Hollywood-Assisted with managing client phone numbers and domains through RingCentral.com and GoDaddy.com-Performed.

Hollywood, FL

-Created and edited short promo videos using Adobe After Effects for the clients’ service websites-These videos promoted several businesses within Florida including Boynton Beach AC Repair, Miami Beach Car Rental, and Transmission Repair Hollywood-Updated, managed, and sorted all image/media files-Research new online business listings and input clientele.

Florida International University North Miami, FL

-Developed event flyers for the council in case of emergency-Completed File For Funds forms and review vendor contracts-Maintained copies of all purchases made by council members (electric and print)-Met monthly with President, Adviser, and Accountant to discuss council’s budget

-Designed flyers for the club’s Halloween bake sale 2011 and 2012 event in collaboration with Camillus House-Attended SOC general meetings and report any information back to the club (ISC)-Attended E-Board meetings with board members to discuss planning strategies and content for upcoming events

-Created posters/flyers for upcoming events-Assisted Marketing Coordinator in promoting events-Designed all event flyers for the council during the first two semesters

-Promoted and assisted the club during club fairs and other events-Helped to recruit new members to the club

Bachelor Of Arts (B.A.), Art/Art Studies, General, Gpa 3.4

Activities and Societies: Student Programming Council, Invitational Scholars Club, Comics Club

Hs Diploma

Activities and Societies: National Honor Society, Student Government Association