Emmanuel Kage Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

• Provided prompt and courteous assistance to customers in person and over the phone, addressing inquiries, resolving issues, and providing information on banking products and services.
• Assisted customers with account-related tasks, including opening new accounts, updating information, and processing transactions.
• Educated customers on available banking features such as mobile banking, bill payment, and electronic fund transfers.
• Investigated and resolved customer concerns… Show more
• Investigated and resolved customer concerns, complaints, and inquiries in a timely manner, ensuring a satisfactory resolution.
• Maintained compliance with bank policies, procedures, and regulatory guidelines to ensure customer information security and confidentiality.

West Chester, Ohio, United States

• Perform delegated tasks and projects assigned by managers to ensure efficient operations.
• Maintain a safe work environment for guests and employees, demonstrating professionalism, courtesy, and respect.
• Provide ongoing genuine hospitality, teamwork, and problem-solving for guests.
• Deliver new hire training as requested by management.
• Delegate roles to the team, improving productivity and ensuring timely task completion.