Emmanuel Kage Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

• Provided prompt and courteous assistance to customers in person and over the phone, addressing inquiries, resolving issues, and providing information on banking products and services.• Assisted customers with account-related tasks, including opening new accounts, updating information, and processing transactions.• Educated customers on available banking features such as mobile banking, bill payment, and electronic fund transfers.• Investigated and resolved customer concerns… Show more • Provided prompt and courteous assistance to customers in person and over the phone, addressing inquiries, resolving issues, and providing information on banking products and services.• Assisted customers with account-related tasks, including opening new accounts, updating information, and processing transactions.• Educated customers on available banking features such as mobile banking, bill payment, and electronic fund transfers.• Investigated and resolved customer concerns, complaints, and inquiries in a timely manner, ensuring a satisfactory resolution.• Maintained compliance with bank policies, procedures, and regulatory guidelines to ensure customer information security and confidentiality.• Kept up-to-date with fraud prevention techniques and assisted customers in protecting their accounts and personal information. Show less

West Chester, Ohio, United States

• Perform delegated tasks and projects assigned by managers to ensure efficient operations.• Maintain a safe work environment for guests and employees, demonstrating professionalism, courtesy, and respect.• Provide ongoing genuine hospitality, teamwork, and problem-solving for guests.• Deliver new hire training as requested by management.• Delegate roles to the team, improving productivity and ensuring timely task completion.