PRINCE 2 Practitioner, AGILE and SAFEEnsure all EPICS, Stories, Tasks are created in KANBAN or JIRA.ServiceNow, JMP, JIRA, ITIL Service Delivery, Change and Incident Management.Change Management (CAB), Incident Management and Incident Response.SPRINT Management and encourage team to update their stories, and tasks on daily basis with sufficient information.• Create MS Azure services, including but not limited to all SaaS, PaaS, IaaS: Microsoft Azure, Azure Active Directory… Show more PRINCE 2 Practitioner, AGILE and SAFEEnsure all EPICS, Stories, Tasks are created in KANBAN or JIRA.ServiceNow, JMP, JIRA, ITIL Service Delivery, Change and Incident Management.Change Management (CAB), Incident Management and Incident Response.SPRINT Management and encourage team to update their stories, and tasks on daily basis with sufficient information.• Create MS Azure services, including but not limited to all SaaS, PaaS, IaaS: Microsoft Azure, Azure Active Directory Azure AD, Intune, M365, Azure Resource Groups, Azure Web App, Azure Kubernetes, Terraform, Azure Virtual Machines, Azure App Service, Azure Functions, Azure Storage, Azure Networking, Azure SQL Database, etc.• Good with Script, Batch, PowerShell, Azure Shell and CLI,• Plan the Installation and upgrades of Windows servers/RHEL/CentOS/Ubuntu• Coordinate and ensure that patching of Windows as well as RHEL/CentOS • Working with containerisation, including Docker or Kubernetes, and awareness of the concepts of CI/CD using GitHub.• Good knowledge of Artificial Intelligence (AI), Machine Learning (ML) infrastructure and deep learning architecture.• Provide support and troubleshooting Linux and Windows servers environments.• Provide 3rd line support, VIP support and Customer Expectation Management.• IT workspace, VDI and digitalization strategy, Wyse Terminal / HP Thin Client delivery.• Sprints Management during meetings and deliver planned stories in timely manner.• Microsoft Windows 11, Windows 2008 R2, 2012, 2016,2019, Microsoft SQL and SharePoint.• Linux, RedHat, SUSE, Ubuntu Platform• Active Directory, Group Policies, security and object management, • Citrix Solutions, VDI, Provisioning service, XenApp, XenDesktop, NetScaler, Gateway (CAG), Citrix Show less

Technical Specialist responsible for projects covering IT solutions that provides infrastructure High Availability.Working with Microsoft and Citrix Technologies.

Support & deliver projects of all infrastructure system upgrade including system redundancy and Disaster Recovery.Provide and support strategic business application and High Availability platform.

Manage and provide 3rd level support to the company IT infrastructure.

Design/upgrade Microsoft Active directory, Exchange server to 2003, planned and consolidated web based servers, the Citrix farm and file and print servers.

Windows Infrastructure and, Applications deployment.

Telecommunication and Messaging Infrastructure management

Web Infrastructure, datacenter applications support.

Rollout, messaging, compaq server, Desktop and Laptop Engineer.