Emmanuelle Taisa Email & Phone Number

Fort Lauderdale, Fl, Us

Winter Park, Florida, United States

• Collaborate instructional efforts with instructors, providing feedback on student progress and needs.• Assist in setting up and cleaning the classroom and prepare materials for instructors as directed, demonstrating a commitment to a safe and clean work environment.• Support students with tasks or lesson assignments, utilizing clear communication strategies to reinforce learning concepts under instructor supervision.• Monitor student safety and participation in various settings, employing appropriate behavior management techniques and communicating effectively with staff about any concerns.• Prepare and complete student/classroom-related paperwork as directed, including daily sheets and incident reports.• Participate in staff meetings, training, and community events, demonstrating a commitment to professional development and strategic communication.

Winter Park, Florida, United States

• Provided an exceptional customer service to CCLP visitors and callers including students, alumni faculty, staff, parents, and employers.• Conducted one-on-one career advising sessions to assist students and alumni in all stages of career development (major choice, career exploration, internship planning, networking, job search, and graduate school application.)• Prepared and delivered outreach presentations and workshops on a variety of career-related topics• Worked with the Associate Director of Employer & Alumni Connections to develop and maintain relationships with employers recruiting at Rollins College• Researched and initiated contact with new organizations offering potential job, internship, and experiential learning opportunities to expand the employer network• Planned, designed and supported marketing strategies and campaigns for the CCLP services and events

Philippines

• Oversaw all operational aspects of delivering digital courses to the clients• Built expertise within multiple areas of the operations by coordinating, planning and delivering multiple learning programs simultaneously.• Provided inputs shaping learning programs based on feedback and operations best practices• Led strategic initiatives/projects for company and client impact• Handled uncertainty, identified and solved complex problems in a structured way• Mentored and coached colleagues• Facilitated breakout sessions for workshops

Philippines

• Managed Knowledge Transfers from other countries.• Maintained access and analyzed utilization of various Learning platforms (Rosetta Stone, LinkedIn Learning, edX)• Maintained local Learning Catalogues in the LMS (SuccessFactors)• Provided data and reports to Regional/Functional Leads• Shaped, documented, updated and improved Service Operating Procedures related to the Learning processes

Taguig

Learning Management• Developed and implemented learning programs• Learning Management System (LMS) data and access maintenance • Coordinated Learning venues and events and disseminate learning materials and information• Acted as a point of contact for participants and vendors• Managed learning vendors’ accounts and invoices & records to produce reports on learning events • Recommended process improvements and proposed new learning programs• Ensured adherence to established procedures and practices• Provided and implements process improvements• SME for projects such as RPA (Robotic Process Automation) for the Learning Management SystemEmployee Engagement• Coordinated employee engagement events such as year-end events, team buildings and Town HallsRapid Problem Solving• Conducted Root Cause Analyses for escalations and other problem-solving-related tasks

Makati City

Global Support for Learning Management System (Taleo Learn)• Supported data migration from one LMS platform to another• Executed User Acceptance Tests for the LMS tool implementation.Training and Knowledge Transfer• Trained new employees on different processes and knowledge transfers (HR Portal Maintenance, Learning Management System, reporting, various HR modules, etc).Global Support for Oracle Fusion• Handled troubleshooting processes to provided resolution to daily system-usage issues globally.• Ensured data quality maintenance in the various HR systems • Created reports and analysis of data including periodic dashboardsGlobal HR Content Management• HR Portal content maintenance, updates and improvements• Created workflow process and SOPs or Job Aids for the content upload process.

Makati City

Data Governance and Harmonization- Assured the accuracy of data being entered in the HR system.- Supported the Centre of Expertise (CoE) in reporting, dashboards and analysis of data- Ensured data quality in the various systems and ensuring collective mass data update are done- Partnered with the Centres of Expertise in creating new collective data (department, positions, business units, etc.) in CoE-related tools- Delivered services (both transactional and support) from the Portfolio of Services to internal customers (managers and employees) within agreed service levels Solve problems that occur and pro-actively identify opportunities for improvement- Worked closely with the CoE to evaluate the processes on a regular basis and pro-actively identity improvementsGlobal Data Audit Reporting- Assured the consistency of data in the HR system- Pro-actively checked the data quality and initiate updates to ensure further data qualityGlobal HR Reporting- Provided the necessary HR-related Ad Hoc reports being requesting by the employees globally.- Created collective global reporting based on needs and keep this up to date- Pro-actively followed up on trends and developments regarding reporting and dashboardsGlobal Data Management and HR Portal maintenance- Handled the policies, FAQs, announcements, etc that are being entered in the HR Portal. Making sure that any content being entered in the portal are correct and up to date- Ensured the HR Portal content is up to date and pro-actively identify improvements for content searches- Created workflows and SOPs or Job Aids for the content upload process.- Conducted content upload trainings to different HR Services per region.

Taguig City

• HR Administrator role• Handled escalations and conducted Root Cause Analysis (RCA)• Proposed and Implemented Process Improvement Plans

Taguig City

• Maintained and updated employee database.• Conducted Training for different country processes• Provided reports via Oracle Discoverer Viewer and Mass Upload via Oracle Data Loader

Master'S Degree, Strategic Communication

Bachelor Of Science (Bs), Psychology

Activities and Societies: Psychological Association of the Philippines, Debate Team, Marana - Muay Thai Association