Emmanuelle Taisa Email & Phone Number

Fort Lauderdale, FL, US

Winter Park, Florida, United States

• Collaborate instructional efforts with instructors, providing feedback on student progress and needs.
• Assist in setting up and cleaning the classroom and prepare materials for instructors as directed, demonstrating a commitment to a safe and clean work environment.
• Support students with tasks or lesson assignments, utilizing clear communication strategies to reinforce learning concepts under instructor supervision.
• Monitor student safety and participation in various settings, employing appropriate behavior management techniques and communicating effectively with staff about any concerns.
• Prepare and complete student/classroom-related paperwork as directed, including daily sheets and incident reports.
• Participate in staff meetings, training, and community events, demonstrating a commitment to professional development and strategic communication.

Winter Park, Florida, United States

• Provided an exceptional customer service to CCLP visitors and callers including students, alumni faculty, staff, parents, and employers.
• Conducted one-on-one career advising sessions to assist students and alumni in all stages of career development (major choice, career exploration, internship planning, networking, job search, and graduate school.
• Prepared and delivered outreach presentations and workshops on a variety of career-related topics
• Worked with the Associate Director of Employer & Alumni Connections to develop and maintain relationships with employers recruiting at Rollins College
• Researched and initiated contact with new organizations offering potential job, internship, and experiential learning opportunities to expand the employer network
• Planned, designed and supported marketing strategies and campaigns for the CCLP services and events

Philippines

• Oversaw all operational aspects of delivering digital courses to the clients
• Built expertise within multiple areas of the operations by coordinating, planning and delivering multiple learning programs simultaneously.
• Provided inputs shaping learning programs based on feedback and operations best practices
• Led strategic initiatives/projects for company and client impact
• Handled uncertainty, identified and solved complex problems in a structured way
• Mentored and coached colleagues

Philippines

• Managed Knowledge Transfers from other countries.
• Maintained access and analyzed utilization of various Learning platforms (Rosetta Stone, LinkedIn Learning, edX)
• Maintained local Learning Catalogues in the LMS (SuccessFactors)
• Provided data and reports to Regional/Functional Leads
• Shaped, documented, updated and improved Service Operating Procedures related to the Learning processes

Taguig

• Learning Management
• Developed and implemented learning programs
• Learning Management System (LMS) data and access maintenance
• Coordinated Learning venues and events and disseminate learning materials and information
• Acted as a point of contact for participants and vendors
• Managed learning vendors’ accounts and invoices & records to produce reports on learning events

Makati City

• Global Support for Learning Management System (Taleo Learn)
• Supported data migration from one LMS platform to another
• Executed User Acceptance Tests for the LMS tool implementation.Training and Knowledge Transfer
• Trained new employees on different processes and knowledge transfers (HR Portal Maintenance, Learning Management System, reporting, various HR modules, etc).Global Support for Oracle Fusion
• Handled troubleshooting processes to provided resolution to daily system-usage issues globally.
• Ensured data quality maintenance in the various HR systems

Makati City

Data Governance and Harmonization- Assured the accuracy of data being entered in the HR system.- Supported the Centre of Expertise (CoE) in reporting, dashboards and analysis of data- Ensured data quality in the various systems and ensuring collective mass data update are done- Partnered with the Centres of Expertise in creating new collective data.

Taguig City

• HR Administrator role
• Handled escalations and conducted Root Cause Analysis (RCA)
• Proposed and Implemented Process Improvement Plans

Taguig City

• Maintained and updated employee database.
• Conducted Training for different country processes
• Provided reports via Oracle Discoverer Viewer and Mass Upload via Oracle Data Loader

Master'S Degree, Strategic Communication

Bachelor Of Science (Bs), Psychology

Activities and Societies: Psychological Association of the Philippines, Debate Team, Marana - Muay Thai Association