Emmanuel Mungwarakarama Email & Phone Number

Montreal, Quebec, Canada

Longueuil, Quebec, Canada

•Répondre au téléphone et diriger les appels aux bonnes personnes ;•Gérer la prise de rendez-vous pour la vaccination ;•Travailler en étroite collaboration avec les différents professionnels du département ;•Effectuer de la saisie de données ;•Autres tâches administratives connexes.

Quebec, Canada

Montreal, Quebec, Canada

•Répondre au téléphone et diriger les appels aux bonnes personnes ;•Gérer la prise de rendez-vous pour les usagers ;•Travailler en étroite collaboration avec les différents professionnels du département ;•Effectuer de la saisie de données ;•Autres tâches administratives connexes.

Montreal, Quebec, Canada

 Agir à titre de personne ressource afin d’assurer le respect des procédures du port et du retrait de l’EPI; Observer et superviser le personnel lorsqu’il revêt l’EPI et, SURTOUT, lorsqu’il l’enlève (zonenévralgique à haut risque de contamination); Encourager le personnel à maintenir les bonnes pratiques, par des rappels, des approbations ainsi quepar le renforcement, et le soutenir dans ce sens; Observer et rapporter toute incongruité ou incohérence d’éléments du milieu susceptibles de propager des infections.  Se tenir au courant des recommandations et des consignes en PCI, par les divers outils decommunication en place; Soutenir la formation des membres du personnel et des médecins aux codes couleurs (jaune, orange,rouge, verte) pour qu’ils connaissent et appliquent correctement les séquences d’habillage et dedéshabillage.  Intervenir dans les unités en éclosion et les zones chaudes lorsque demandé par le gestionnaire EPI. Les agents et agentes ÉPI n’ont pas à demeurer dans les zones rouges, sauf pour accompagner un ou une proche aidant[e]. Conseiller les membres du personnel sur les méthodes de désinfection des visières entre leschangements de zone, au départ de l’unité ou selon les consignes relatives à la disponibilité dumatériel de protection; Conformément aux recommandations de la PCI, suggérer des pistes d’amélioration afin d’augmenter la conformité aux bonnes pratiques en PCI; Agir selon les valeurs organisationnelles et les orientations du programme SAPA; Adopter un savoir-être et un style de communication adaptés à la situation de pandémie; Connaitre et faire des interventions appropriées afin que le personnel se conforme davantage au portde l’EPI (par exemple : approche de bienveillance, stratégies inspirées de l’interventionmotivationnelle); Veiller au respect des bonnes pratiques de l'hygiène des mains et de l'utilisation de l’EPI

Montreal, Quebec, Canada

Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.Developed and deepened relationships with residents and fellow staff.Helped residents living with dementia and challenging behavior with personal needs.Interfaced with residents to address and resolve complaints or grievances.Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.Kept update resident's relatives in at challenging times during the Covid 19 pandemic.

Montreal, Quebec, Canada

Ensure security of the assigned posts for smooth operations, ensuring security and safety for clients and employees; patrolling at different stores to ensure all clients are safe and treated with dignity and respect.Monitored 100 security cameras and fire, building and alarm systems.Investigated alarms and disturbances to maintain safety.Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.Enforced security regulations and escorted non-compliant individuals to private areas for processing.Guarded restricted areas to prevent unauthorized entry.Checked credentials and issued passes before allowing access to property.Documented all security-related situations and submitted in-depth reports to the Site Manager.Responded to emergency situations quickly to minimize risk and injury.Monitored and authorized entrance and departure of employees, visitors and other persons.Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.

Portland, Maine Area

Cultivating strong and trusting relationships with customers and direct reports. This includes soliciting real-time feedback and responding to issues with a sense of urgency Supervising daily activities and work schedules to ensure work is completed on schedule and in accordance with quality control standards; documenting inspections and status of open action items Performing new-hire and ongoing training and development activities for direct reports Evaluating team performance on an ongoing basis and motivating them to perform to their maximum ability; documenting disciplinary issues that arise Establishing work schedules and work assignments Coordinating various cleaning and specialty projects including staffing, budget, equipment, and work assignments Ensuring strict compliance with established safety procedures and standards and recommending enhancements Maintaining optimum inventory levels and ensuring products meet Green products standards Recommending best practices in products, supplies, methods and practices Monitoring and reviewing employee timekeeping for biweekly payroll processing

Interview, hire, train, supervise, and evaluate staff for Goodwill/State cleaning contracts.(Hired as Custodian; Oct 2012: promoted to Supervisor I; Sept 2013; promoted to Supervisor II).Complied with company policies, objectives and communication goals.Established and enforced clear goals to keep employees working collaboratively.Created training manual for all employees to use as reference guide.Interviewed applicants, recommended individuals for hiring and evaluated staff performance.Provided ongoing training to address staff needs.Coached and mentored 6 staff members through constructive feedback to develop long-term career goals.Resolved customer complaints and adjusted policies to meet changing needs.Conducted evaluations and reviews for 16 employees.Monitored equipment, checked supplies and coordinated manpower to meet expected demand.Identified and corrected performance and personnel issues to reduce impact to business operations.

Kigali, Kigali City, Rwanda

Recruited and managed event and location crews.Supervised production staff during planned photo shoots in studio and on location.Coordinated production schedules, editing, printing and duplication processes.Created and managed production for several projects.Supervised and worked closely with writers, directors, managers and technical crews throughout production process.Shared ideas, brainstormed with other staff members and developed case studies based upon previously delivered projects.Managed many teams during daily live news broadcasts, providing direction and instructions for all facets of each production.Directed live broadcasts, recordings or non-broadcast programming for public entertainment or education.Transformed footage and assets to create compelling, effective programs videos and content.

Kigali, Rwanda

Taught Video and Audio Production in Kigali at the School of Journalism and Communication.Assisted students with developing thesis ideas, offering insight into resources and interview subjects.Delivered informative lectures and used research materials to help students grasp concepts.Increased student engagement by implementing various teaching methods and technologies in classroom.Supervised group discussions, encouraging all students to share opinions in respectful, safe environment.