• Identifying and analyzing problems and opportunities for improvement in business operations and processes.• Interacting with the business stakeholders and clients in order to understand their problems and needs.• Worked collaboratively with team members to design solutions that met clients’ business requirements and fulfill user stories.• Participated in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training.• Engaged and worked with 3 aligned teams (sales, account management, and operations) to more effectively achieve data needs and analysis results.KEY ACHIEVEMENTS • Developed and maintained sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.• Completed in-depth analysis for business optimization projects boosting revenue by 7.8%.

• Identified gaps across projects and strategies and recommended resolution methods.• Organized and led kickoff and status meetings to communicate project expectations prior to project execution.• Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks.• Reviewed and assessed incoming project requests, determining content support.• Developed relationships with appropriate client stakeholders.• Managed multiple stakeholders, aligning common goals and communicating risks.• Devised plans and schedules for concurrent projects to meet established deadlines.• Performed quality assurance on deliverables to adhere to client objectives and inputs.• Recommended improvements to established business processes, enabling better project turnaround timeframes.• Collaborated across teams to define goals and commitment to timelines and deliverables.

• Identified search query trends, real-time search and market opportunities.• Coordinated sales or other promotional strategies with merchandising, operations, or inventory control staff.• Optimized shopping cart experience and Web site conversion rates against Key Performance Indicators (KPIs).• Executed and managed social media campaigns to inform search marketing tactics.• Optimized digital assets for search engine optimization (SEO) and for display and usability on internet-connected devices.• Collaborated with Web, multimedia and art design staffs to create multimedia Web sites and other internet content that conformed to brand and company visual format.• Managed tracking and reporting of search-related activities and provided analyses to marketing executives.

• Managed accounts receivable and accounts payable, assisting with transactional-level tasks.• Participated in trade or industry groups, spearheading professional growth and promotion of accounting services.• Prepared accounting information, producing financial statements in accordance with accounting principles.• Developed and implemented record-keeping and accounting systems using current computer technology.• Maintained reliable cash flow projection and reporting mechanism to meet operating needs• Researched and reviewed payments received to input into financial systems.• Reconciled financial discrepancies by collecting and analyzing account information.• Established tables of accounts and assigned entries to proper accounts.• Inspected cash on hand, noted receivable and payable, negotiable securities and canceled checks to confirm records are accurate.• Inspected account books and accounting systems for efficiency, effectiveness and use of accepted accounting procedures to record transactions.• Reported asset utilization and audit results to management, recommending changes in operations and financial activities.

• Created and prepared adjusting journal entries.• Prepared detailed reports on audit findings.• Examined inventory to verify journal and ledger entries.• Determined if systems and programs under development will work as planned.• Engaged in filing, recording, compiling and transmitting financial records.• Conferred with company officials about financial and regulatory matters.• Developed and prepared detailed reports on audit findings.