Emmanuel O. Itoje Email & Phone Number

Modern Workplace Engineer and Architect

I create contents to help Administrators and users on Microsoft 365 and Microsoft Azure Technologies

United States

• Microsoft Office 365 Deployment and Administration• Deployment of Microsoft Azure Information Protection• Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support and Administration• Microsoft Office 365 Migration• Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.• Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell… Show more • Microsoft Office 365 Deployment and Administration• Deployment of Microsoft Azure Information Protection• Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support and Administration• Microsoft Office 365 Migration• Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.• Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell and Microsoft Teams Management Shell.• Managing Identities in Microsoft Azure Active Directory• Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery• Exchange Online administration • Exchange Online security related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)• Deliver highly engaging classroom technical training to IT Professionals and Students that want to write certification exams on Microsoft 365 and Azure both ILT and VLT. • Training M365 and Azure Role-based courses to IT Professionals and Students Globally and those that would like to start a career in Cloud Engineering• Work with the Microsoft team to obtain an in-depth understanding of the product and the documentation requirements • Understand training program goals and how they impact the IT professionals function roles and performance targets. • Produce high-quality documentation as well develop assessment questions that meet applicable standards and is appropriate for passing the exams• Create tutorials to help End users use a SaaS application Office 365 • Use a variety of advanced teaching methods that are proven to develop knowledge and skill through interaction and classroom practice. • Collect data from class activities. Evaluate the progress of individuals and take actions as appropriate to improve learning Show less

Lagos Mainland, Lagos State, Nigeria

• Configured and monitored Ubiquiti wifi, 3CX phones, and Sophos VPN.• Work as the Microsoft 365 Enterprise Administrator• Monitory systems by using ManageEngine to ensure they meet both user needs and business goals• Resolve customer and partner technical support issues through ManageEngine, phone, web meetings, email, and other channels• Monitor the file server by using the Manage Engine Auditplus• Identify and highlight best practices in support and contribute to… Show more • Configured and monitored Ubiquiti wifi, 3CX phones, and Sophos VPN.• Work as the Microsoft 365 Enterprise Administrator• Monitory systems by using ManageEngine to ensure they meet both user needs and business goals• Resolve customer and partner technical support issues through ManageEngine, phone, web meetings, email, and other channels• Monitor the file server by using the Manage Engine Auditplus• Identify and highlight best practices in support and contribute to knowledge-base articles• Assist all users with any logged IT-related incident when called upon.• Take ownership of issues by carrying out problem analysis to implement permanent fixes to restore service to the customer as soon as possible; escalating incidents when necessary.• Resolve incidents and upgrade different types of software and hardware.• Developed network test and validation processes to maintain alignment with solution design.• Technically supported project planning team for the development and implementation of proposals and solutions to address hardware and software problems and network emergencies.• Resolved issues and escalated problems with knowledgeable support and quality service.• Analyzed and produced recommendations on continuous network improvements.• Collaborated with engineering to report issues, manage project deliverables and provide status reports. Show less

Nigeria

• Develop a Site Reliability Engineering (SRE) strategy• Develop an instrumentation strategy• Develop a security and compliance plan• Facilitate communication and collaboration• Define and implement continuous integration• Define and implement a continuous delivery and release management strategy• Work with Azure Repos and GitHub• Work with Git for Enterprise DevOps• Implement CI with Azure Pipelines and GitHub Actions• Design and Implement a release… Show more • Develop a Site Reliability Engineering (SRE) strategy• Develop an instrumentation strategy• Develop a security and compliance plan• Facilitate communication and collaboration• Define and implement continuous integration• Define and implement a continuous delivery and release management strategy• Work with Azure Repos and GitHub• Work with Git for Enterprise DevOps• Implement CI with Azure Pipelines and GitHub Actions• Design and Implement a release strategy• Implement a secure continuous deployment using Azure Pipelines• Manage infrastructure as code using Azure, DSC, and other tools• Design and implement a dependency management strategy• Create and manage containers using Docker and Kubernetes• Implement Continuous feedback• Implement security and validate code bases for compliance• Collaborate with pull requests in Azure Repos• Implement a Pipeline strategy• Manage application configuration data Show less

Lagos, Nigeria

• Implement Microsoft 365 security and threat management• Manage Microsoft 365 governance and compliance • Design and implement Microsoft 365 services • Manage user identity and roles • Manage access and authentication • Plan Office 365 workloads and applications • Design and implement Microsoft 365 services• Manage user identity and roles• Manage access and authentication• Plan Office 365 workloads and applications• Implement modern device… Show more • Implement Microsoft 365 security and threat management• Manage Microsoft 365 governance and compliance • Design and implement Microsoft 365 services • Manage user identity and roles • Manage access and authentication • Plan Office 365 workloads and applications • Design and implement Microsoft 365 services• Manage user identity and roles• Manage access and authentication• Plan Office 365 workloads and applications• Implement modern device services• Implement Microsoft 365 security and threat management• Manage Microsoft 365 governance and compliance• Manage organizational settings and resources• Plan and manage the mail architecture• Plan and implement a hybrid configuration and migration• Secure the messaging environment• Plan and Configure a Microsoft Teams Environment• Manage Chat, Calling, and Meetings• Manage Teams and App Policies• Microsoft Office 365 Deployment and Administration• Deployment of Microsoft Azure Information Protection• Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support and Administration• Microsoft Office 365 Migration• Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.• Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell and Microsoft Teams Management Shell.• Managing Identities in Microsoft Azure Active Directory• Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery• Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration and setup)• Exchange Online security related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)• Azure AD (permission model, conditional access, Azure app management) Show less

Lagos, Nigeria

• Configured and monitored Ubiquiti wifi, 3CX phones, and Sophos VPN.• Work as the Microsoft 365 Enterprise Administrator• Monitory systems by using ManageEngine to ensure they meet both user needs and business goals• Resolve customer and partner technical support issues through ManageEngine, phone, web meetings, email, and other channels• Monitor the file server by using the Manage Engine Auditplus• Identify and highlight best practices in support and contribute to… Show more • Configured and monitored Ubiquiti wifi, 3CX phones, and Sophos VPN.• Work as the Microsoft 365 Enterprise Administrator• Monitory systems by using ManageEngine to ensure they meet both user needs and business goals• Resolve customer and partner technical support issues through ManageEngine, phone, web meetings, email, and other channels• Monitor the file server by using the Manage Engine Auditplus• Identify and highlight best practices in support and contribute to knowledge-base articles• Assist all users with any logged IT-related incident when called upon.• Take ownership of issues by carrying out problem analysis to implement permanent fixes to restore service to the customer as soon as possible; escalating incidents when necessary.• Resolve incidents and upgrade different types of software and hardware.• Developed network test and validation processes to maintain alignment with solution design.• Technically supported project planning team for the development and implementation of proposals and solutions to address hardware and software problems and network emergencies.• Resolved issues and escalated problems with knowledgeable support and quality service.• Analyzed and produced recommendations on continuous network improvements.• Collaborated with engineering to report issues, manage project deliverables and provide status reports. Show less

Providing Technical Support to Clients.Investigate and troubleshoot customer problems.Logging and Keeping records of customer queries.Provide prompt and accurate feedback to customers.Monitoring Clients network and Customer supports

• Technical Instructor• Test Center Administrator• Participating in and Organizing JAMB Class, CBT training and taught Physics• Facilitating and Preparing curricula on ICT Courses Such Microsoft Office Suite, Webdevelopment and Database Management and Administrator.• Providing Technical Support to Candidates during JAMB CBT Exams.• Basic computer systems troubleshooting and repairs.• Monitoring and troubleshooting office network to resolve network issues.• Corp… Show more • Technical Instructor• Test Center Administrator• Participating in and Organizing JAMB Class, CBT training and taught Physics• Facilitating and Preparing curricula on ICT Courses Such Microsoft Office Suite, Webdevelopment and Database Management and Administrator.• Providing Technical Support to Candidates during JAMB CBT Exams.• Basic computer systems troubleshooting and repairs.• Monitoring and troubleshooting office network to resolve network issues.• Corp member Online Mobilization and Registration• Monitored system performance and troubleshoot issues• Providing Technical Support to Candidates during JAMB CBT Exams.• Basic computer systems troubleshooting and repairs.• System maintenance and other ICT related task• Installed and configured computer networks and systems. Identified and solved any problemsthat arise with computer networks and systems Show less

Obajana, Kogi State

Learn about all Electrical equipment in the various line of Production of Cement from Raw Material Mill/storage to Cement MillLearn about the complete cycle of Power Generation, Transmission and distribution in the Power PlantLearn about all the Instrumentation used in the Power plantLearn about Power Generation using the Gas turbines and Inverter system

Bachelor Of Engineering (B.Eng.), Electrical, Electronics And Computer Engineering

Diploma, Mobile Application Development (Android Platform)

Diploma, Graphic Design (Coreldraw And Photoshop)

Diploma, Web Design And Development

Diploma, Database Management And Administration (Mysql And Oracle)