Business Analyst/Project Manager
Halifax, Nova Scotia, Canada
• Defined and documented business requirements, enhancing project scope and stakeholder management.• Developed detailed project scope, charter, communication, and stakeholder management plans to improve project collaboration initiatives.• Created detailed flowcharts and process maps to visualize the AS-IS process, documenting each step, role, input, and output involved.• Developed a streamlined TO-BE process design, incorporating automation and advanced technologies to eliminate manual tasks and reduce errors.• Achieved a 90% project delivery rate while effectively communicating insights, analyses, and plans to cross-functional team members.• Tracking requirements throughout the project lifecycle and providing status updates where necessary.• Monitored project performance to ensure timely delivery, including weekly and monthly reporting using in-house tools to provide stakeholders and sponsors with the data needed to for decision making. • Working effectively with relevant stakeholders for efficient project implementation, including facilitating and driving communication and project status with internal as well as external stakeholders for weekly meetings.• Ensured agendas for Steerco meetings, ensuring key topics were discussed, clear action items were defined followed up on.