Emmanuel Pazinas Email & Phone Number

Greece

• Contribute to the group’s digital transformation program by steering all major projects, focusing on the automation of vital finance and accounting activities.Achievements: Saved 14 working days per month across the.
• Control IS group’s cost by negotiating prices and fees with vendors while ensuring the continuation and enhancements of services.
• Ensure quality of IT services under defined SLAs by mentoring, supervising, and training a group of external IT professionals responsible to maintain the Group’s computer systems, phones, networks, and servers.

Athens, Greece

• Contribute to smooth business transitions and growth by overseeing all major Business and IT-oriented projects, focusing on cost reduction and optimization while remaining aligned with the strategy, commitments, and.
• Contribute to Group cost control by negotiating prices and fees with vendors while ensuring the continuation and enhancements of services.Savings: 11k the first year 3k the second year
• Minimized business impact by developing Strategies Procedures and Processes according to Group’s needs.

• Decided to take a break to invest time in my new born son.
• Multiple skills Improvement: resilience, maturity, flexibility, problem- solving, initiative, confidence, and to keep calm under extreme pressure!!

Greece

• Responsible for orchestrating the Incident Management Process (ITIL) including Major Incident Management procedure in EMEA Scale on behalf of a Multinational organization.
• Minimized business impact by streamlining procedures and processes including manufacturing sector.Achievement: Reduced Major Incidents from an average of 2/month to 0.5/month
• Contributed in building an efficient IT environment on EMEA scale by developing highly capable teams of incident response experts and trained them extensively in preparation for possible events following the ITIL.
• Reduced business impact by handling high priority incidents with exceptional poise and composure.
• Ensured minimum impact of Incidents that cannot be prevented by working together with Problem Management Process.

Greece

• Managing the Change Management Process (ITIL) in EMEA Scale on behalf of a Multinational organization.
• Reduced business risks and impact by ensuring that standardized methods are used for efficient and prompt handling of all changes.
• Mitigated impact by oversighting Projects running through CM process.
• Improved company’s environment by building new streamlined and standardized procedures.
• Ensured IT Service availability and quality are increasing by closely working with Problem Management Process.

• Managed company’s IT Department end to end.
• Contributed to smooth business transitions and growth by overseeing all major IT projects for 10 years, focusing on cost reduction and optimization while remaining aligned with strategy, commitments and goals of the.
• Conduced to company’s cost control by negotiating prices and fees with Vendors, while ensuring the continuation and enhancements of services.
• Maximized business user productivity by directed onsite training's and standardizing the H/W and S/W environment.
• Minimized business impact by developing and streamlining procedures and processes according to Company’s standards and best practices.
• Aligned departments and increased inter-department communication and data sharing.

Master Of Business Administration (Mba), Business

B.Sc, Computer Science