• Assist customers and home buyers directly throughout their entire journey of searching for and purchasing homes.• Conduct home tours, delivering presentations on superior home amenities, features, and unique attributes.• Explain financial aspects such as principal and interest payments, taxes, insurance, homeowner associations, and other pertinent details to prospective buyers.• Prepare and clarify documentation for potential purchasers, ensuring transparency throughout the process.• Assist clients in scheduling appointments with design centers and mortgage departments, ensuring a seamless experience for buyers.• Maintain ongoing communication and support to customers throughout the sales process, providing updates and addressing inquiries promptly.• Through exceptional customer service and showcasing competitively priced, high-quality properties, consistently generate numerous customer referrals and positive reviews.• Ensure comprehensive understanding of home buying logistics for customers and provide prompt responses to all inquiries.

• Helping companies digital transformation projects trough Oracle Customer Experience solutions.• Driving innovation and exponential growth to Latin America and Caribbean market through agility, flexibility and extremely cost reduction.• Data and statistics analyzing to develop new business and increase existing market through pre-established measures.• Increase of more than U$ 8 million licenses deals. • Responsible to prospect new opportunities (cold call, email, Linkedin, installed base), develop opportunities through the sales stages, create business cases, customize demos, negotiate and close deals.

• Online events Digital and Social Media campaign content planning, negotiation and execution in order to achieve attendees and revenue objectives. Marketing channels follow-up to ensure on time campaign delivery. • Email campaigns coordination, including responsive design development, calls-to-action, content, optimization, automation and tracking.• Work with local and global teams to define strategy to implement relevant online events products and required enablers in line with local commercial objectives.• Quarterly Webinars and Webcasts calendar creation, coordination progress through all stages of planning development.• Registration pages, presentation decks and dry-runs creation management. • Live presentations management, audience polling questions, Q&A moderation to engage and convert prospects.• Customer pipeline path tracking to provide actionable insights to sales team based on data. • Regular progress follow-up toward defined goals and required results; complete, accurate, timely status reports creation and lead source tracking code in CRM.• Management of digital marketing video-based multimedia projects; following current go-to-market campaigns, for online product demos, overview videos, and product tours.• Strategy creation to grow the online video business across desktop and mobile, including live and on-demand products, original content, video player UX, and off-site distribution strategy.• Internal stakeholders and outside vendors coordination, schedules, budgets, props, locations and all other logistics.• Travel to several shoots in many instances, camera interview conduction to get our clients sucess case videos.• Ensure all online media projects follow corporate branding standards.• Youtube video upload management, ensuring descriptions optimization, keywords, titles, and annotations to engage viewers and drive traffic back to organization website. • Sales performance video measurement with YouTube and Google Analytic tools.

• Community management leadership for latin america demand generation social medias, strategic interface and support to global and regional marketing teams, digital and PR agencies. • Business pipeline and revenue creation through digital routes, social media strategies and internal campaigns for Oracle's most client-known solutions such Tech (Middleware and Database), Human Capital Management, Marketing & Sales, Services, Pulic Sector, Java, BI and Finance systems and apps.• Marketing content planning, programming and follow up in social media management softwares, tools and platforms (Facebook, Twitter, LinkedIn, G+ and Youtube channel management).• Relevant and compelling editorial grid creation, strategically aligned with success case studies, white papers, videos, eBooks, landing pages and websites, focused on reach, engagement, clicks to the site and lead generation.• Edition and proofread of global content to local markets ensuring that all posts meet established content and brand standards. Content translations validations from global team and local agencies.• Interaction scripts management, users comments monitoring and lead generation opportunities identification.• Webinars speakers moderation, recording and editing focused on market trends, Oracle´s solutions demos and leads generation. • Creation, development and evaluation of internal sales campaigns and events, production creation monitoring with suppliers and agencies.• Online Social selling training to the sales team and business consultants based on digital professional image, profiles optimization, engagement and prospects approach.• Accounts management, performance evaluation and "train the trainer" customized trainings in the Linkedin Sales Navigator tool.

• Planning and execution of the B2C CAOA Group digital strategy, Hyundai automaker and largest latin america vehicle distributor with 180 CAOA network and independent dealerships of Hyundai imported cars and trucks, Hyundai HB20 line, Subaru imported cars and Ford cars and trucks brands.• Digital projects management with HTML, UX, SEO, CRM, A/B testing, BI, IT and multidisciplinary teams.• Results traking, KPIs and sales focused optimizations (Google SEO and PPC, social media, remarketing, price comparators, mobile, apps, BI and Analytics).• Development, optimization and management of display ads parts and keywords list, focusing on the best ROI index and value.• Periodically communication to the company board with campaigns performance metrics through reports and qualitative analysis.• Continuous analysis of existing processes and strategies in order to improvements and adjustments according to the market and company realities.• Relevant training material creation for new employees integration and active sellers as well in order to standardize the service and sale process. Constant promotion of team training approach techniques and digital tools knowledge.• Support to the CRM area, focused on targeted actions, participation in major sponsored events as "Brazil's World Cup 2014"​ and the "São Paulo International Motor Show 2014".• Social channels management contributing for brands strengthening and continuous improvements of customer relations and image crisis management as well.• Websites and social networks content update coordination through a promotional calendar.• Suppliers management (online, SEO and social media agencies).

• Coordination of institutional and promotional campaigns, agency briefing creation and partners follow up, revision of communication materials; brand application studies, positioning and policies.• Support to the brazillian's brand website launch project based on SEO & UX strategies. Product launch aligned by posts engagement strategy in social networks and comments tracking in the 2.0 customer service platform.• Internal interaction within the sales team, finance, products, operations and legal.• External interaction with agencies (advertising, internet and bellow the line, PR), local legal office and promotional office.• Interface with Mexico, USA and Europe branches to importation projects development and production forecast update.• Coordination of events, fairs, sales convention and promotional B2B and B2C actions along promotional agencies. • Project management from briefing, design, formulas, labels to the product release.• Implementation, on-going results and area budget tracking.• Creation of recommendations, incentive plans, trade and mechanical promotions to the sales force.• Storechecks, business review and annual plans submissions to the company board.• Development of products planograms and POP material inventory management.• Support to territorial managers and regional representatives in the annual plan development.

• Briefing analysis, implementation and digital strategy creation to B2B and B2C clients.• Websites optimization (SEO) to search engines by titles, headlines, urls, meta tags and internal and external links definition.• Media buying, creation and management of digital campaigns in Google Adwords , Yahoo, Bing, Facebook ads , websites and Blogs.• Reports analysis and decision making to optimize the sponsored links campaigns performance.• Digital strategies development and keywords research to visibility increase in the organic search results.• Digital Marketing Trends tracking and constant competitors benchmarking.• E- mail marketing shooting control.• Google analytics results monitoring and performance reports presentations to the clients.

• Marketing and Communication plans creation and execution, action plan development and guidance to the target customer, loyalty and sales increase actions (CRM).• Support in the consolidation process of corporate culture (Mission, Vision and Values).• Projects budget management, interface with partners, creative and media agencies.• Social Networks communication supervision, e-mail marketing shooting to current and prospective clients, hotsites releases and differentiated digital actions updates.• Graphic parts, promotional material and corporate identity production process coordination.• Planning and execution of corporate events and trade fairs.