Emmanuel Tapia Gómez Email and Phone Number
As a Corporate Recruiter at Vinali Group, I source and interview candidates for clients in the marketing, sales, legal, accounting, healthcare, logistics, customer service, and manufacturing industries, ensuring a smooth and efficient hiring process. I also connect with account managers, and clients, to understand their needs and find the talent they are looking for.I am currently in the last (9th) semester of the Marketing program at Universidad Santo Tomás, with a strong interest in data analysis, inbound digital marketing strategy, SEO, and social media. I have obtained a certification in digital marketing from HubSpot Academy and I have applied my skills in various projects and assignments. I am motivated by results and detail-oriented, with proficient understanding and use of different CRMs and technical information management tools. I possess excellent verbal and written communication skills in both Spanish and English.
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Corporate RecruiterVinali Group Sep 2023 - PresentBogota, D.C., Capital District, Colombia• Source and interview candidates for outsourced nearshore Finance, Legal, Healthcare, Customer Service, RPO, Insurance, Marketing, Administrative, and Sales services in Bogotá, Colombia.• Collaborate closely with account management and sales teams to understand client requirements for their nearshore staffing needs and adjust recruitment strategies accordingly, ensuring alignment with organizational goals.• Conduct thorough candidate screening and interviewing processes, evaluating qualifications, skills, and cultural fit to identify top talent for client placements.• Assist the onboarding process for new hires, guiding them through necessary documentation and procedures to expedite their integration into the company.• Handled recruiting platforms, such as LinkedIn Recruiter, Indeed, Pandapé, and El empleo.
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RecruiterVinali Group Sep 2022 - Sep 2023Bogotá, Distrito Capital, Colombia• Source and interview candidates via recruiting platforms, job boards, referrals, and ad response for clients in the healthcare, logistics, customer service, and manufacturing industries based in the USA.• Ensure the follow up of each candidates’ recruitment process, from first contact until and throughout the hiring process.• Manage candidates’ funnel and reported KPIs per recruiter and client bimonthly and monthly.• Trained and assisted onboarding process of new recruiters, developing improvement plans, and reporting findings that impact daily production.• Source and screen candidates via recruiting platforms, job boards, referrals, and ad response for clients in the healthcare, logistics, customer service, and manufacturing industries.• Ensure the follow up of each candidates’ recruitment process, from first contact until and throughout the hiring process.
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Sr. Talent Acquisition SourcerConcentrix Dec 2021 - Sep 2022Bogotá, Distrito Capital, Colombia• Sourced and screened bilingual customer service agents for US-based financial, telecommunications, healthcare, retail, and IT clients.• Handle and oversee social media inbound leads and prospects from the Employee Referral Program, while tracking the performance of mass recruiting initiatives utilizing databases comprising more than 500 prospects on a monthly basis.• Proficiently utilize HR/recruitment platforms such as Workday and TalkPush.• Source and interview candidates using different recruiting platforms, such as, LinkedIn, Indeed, El Empleo, and Pandapé.• Develop job descriptions including skills, and behavioral abilities needed for success in each role.• Follow up individual candidates’ recruitment process, and throughout the hiring process. -
Customer Service RepresentativeSitel Group Dec 2018 - Dec 2021Bogota,D.C., Capital District, Colombia• Connected with customers providing high-quality customer support via phone, social media, and e-mail, using platforms such as ClaraBridge, and Sprinklr for social medial and email interactions.• Data Entry of client's informational order tracking and processing on CRM software (Zendesk, CFS-FDM4).• Maintained a high level of knowledge and understanding of product features, services, marketing promotions and special offers.• Assist with troubleshooting (technical support) and warranty calls, and escalating high priorities complaints, ensuring a positive experience and consumer loyalty. • Train new agents to ensure teams’ high-quality performance, positively impacting the customer’s perception of the brand.
Emmanuel Tapia Gómez Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Emmanuel Tapia Gómez
What company does Emmanuel Tapia Gómez work for?
Emmanuel Tapia Gómez works for Vinali Group
What is Emmanuel Tapia Gómez's role at the current company?
Emmanuel Tapia Gómez's current role is Marketing Student | Corporate Recruiter | Talent Acquisition | Staffing.
What schools did Emmanuel Tapia Gómez attend?
Emmanuel Tapia Gómez attended Universidad Santo Tomás.
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Emmanuel Gomez Tapia
Aspire To Apply My Skills And Experience In Telephone Collections In A Remote Work Environment That Offers Opportunities For Continuous Growth And Learning.Limerick
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